Make state-of-the-art technology and software available to all division staff, as appropriate, and assure those who use the technology are provided with the proper training to maximize its benefits.
Ensure that each unit in the division has a well-developed plan to provide opportunities for employees to enhance their knowledge and skills, to improve their performance, and to develop professionally.
Institute and administer a process that ensures all division activities and processes are developed, administered, and evaluated in the context of their effectiveness in providing quality value added service to the customer.
Ensure that each unit in the Division has a well-developed mission, vision, and action plan that is consistent with the division’s mission and goals and articulates its role in implementing the University's strategic plan and goals.
Work with each unit in the Division to develop and administer processes to conduct a thorough and periodic assessment of its services.