Important Information
Inquiries About Your e-Bill
Send your inquiry by e-mail or in writing on a separate sheet of paper so that the university receives it within 60 days after the bill was mailed to you. Your written inquiry must include:
- Your name and student ID number
- A description of the question and why (to the extent you can explain) you believe it is an error
You remain obligated to pay the parts of your bill not in dispute, but you do not have to pay any amount in dispute during the time the university is resolving the dispute. During that time, the university may not take an action to collect disputed amounts or report disputed amounts as delinquent.
This is a summary of your rights. A full statement of your rights and the University's responsibilities under the Federal Fair Credit Billing Act will be sent to you both upon request and in response to a billing error notice.
Disputes regarding this account should be submitted to the Financial Services - Student Accounts at the below e-mail or address by separate correspondence:
or
UW-Whitewater
Financial Services - Student Accounts
Hyer Hall, Room 110
800 W Main Street
Whitewater, WI 53190
Financial Information