Technology Training Specialist - iCIT - 14409
This posting is no longer available.
ATTENTION:
The Instructional, Communication, and Information Technology (ICIT) Department seeks a Technology Training Specialist (Information Processing Consultant).
JOB DETAILS:
The position’s primary responsibility is to support the advancement of the skills of all campus staff related to the use of campus technology. The position will assist in the development and delivery of training solutions and methodologies to improve the general understanding of technology concepts. More specifically, this position will develop documentation and provide 1-1 consultations, small group sessions, and large group workshops for campus-supported technologies. The person in this position reports to the Director of Learning Technology.
QUALIFICATIONS:
Minimum Qualifications:
- Bachelor’s Degree
- Experience providing consultation regarding technology best practices.
- Experience troubleshooting technology issues with users who have different levels of technology skills.
- Experience in documenting (both written and video) to assist users in leveraging technology for various uses.
- Degree or certification in Technical Writing
- Familiarity with technology used for instructional and non-instructional purposes in higher education
- Strong attention to detail with a high degree of organizational skills
- High degree of initiative to learn new things
- Ability to work collaboratively and independently to achieve goals.
- Excellent professional oral and written communication skills
75% Technology Training and Support
- Provide 1-1 consultations related to supported technologies and best practices to campus staff.
- Design, organize, and facilitate small and large group workshops featuring supported campus technologies.
- Evaluate small and large group technology workshops in an effort to continuously improve offerings.
- Partner with service owners and advocates to understand supported campus technologies and new features, using this knowledge to design and develop online training materials in both text and video.
- Collaborate with members of ICIT to support technology training for pilot projects, as we as assist in developing training for successful pilot projects to become more broadly adopted among campus staff.
- Partner with staff to understand tools (e.g., the learning management system) and common issues related to instruction.
- Assist with learning management system support and related tools as needed.
- Maintain expert knowledge and awareness of trends, methods, and technological advances in technology training.
- Attend meetings, conferences, and events (both in person and virtual) relevant to the position.
- Disseminate information from professional development activities to others in the organization.
- Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.
- Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds.
UW-Whitewater (http://www.uww.edu) is the largest regional comprehensive university within the UW System and enjoys a reputation as a high quality residential campus located near the scenic Kettle Moraine State Forest in southeastern Wisconsin. UW-Whitewater is situated on 400 acres of land and has an annual budget of more than $219 million. UW-Whitewater is located in the community of Whitewater, which has 14,622 residents and is within convenient driving distance to the metropolitan areas of Madison, Milwaukee and Chicago. The university enrolls more than 12,000 students in more than 50 majors housed within four academic colleges. UW-Whitewater also offers 16 master’s degrees and a Doctorate in Business Administration. The university’s strategic plan can be found at: www.uww.edu/strategic-plan. It has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. UW-Whitewater is a Division III NCAA university and member of WIAC (http://wiacsports.com). The campus has over 200 student organizations and is a vital economic engine for southeastern Wisconsin.
UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.
ORGANIZATION INFORMATION:
The University of Wisconsin-Whitewater is part of the 26-campus University of Wisconsin System (https://www.wisconsin.edu).
Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).
UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment.
The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.
For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.
SPECIAL NOTES:
UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org).
TO ENSURE CONSIDERATION:
Applications received by July 8, 2018 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.
If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact us at 262-472-1072 or hrstudent@uww.edu.
For questions regarding the position please contact:
Kathy Seidel
Operations Program Associate
262-472-7790
icithr@uww.edu
TO APPLY:
Only complete application packages will be considered. A complete application includes online submission of the following documents:
- A letter of interest addressing experience related to the position's description and qualifications
- Resume
- Workshop Outline Sample and Documentation Sample
- Names and full contact information for three professional references
Who are you?
A potential applicant who is NOT currently employed by the University of Wisconsin System, click here: UW-Whitewater External Applicants
A current employee of the University of Wisconsin System, click here: UW-Whitewater Internal Applicants
Before you get started with the online application process, we recommend you preview the frequently asked questions (FAQs) by selecting the link below.
Apply Online FAQs