International Admissions Counselor - Admissions - 14574


The Admissions Office seeks an International Admissions Counselor (Student Services Coordinator).


The International Admissions Counselor is a 12-month, full-time position that reports to the Director of Admissions. The individual will work as a team member in a fast-paced workplace focused on customer service and growth in both the quality and quantity of students. The International Admissions Counselor is responsible for international student recruitment and will represent UW-Whitewater at recruitment fairs and activities internationally, nationally and regionally. International and domestic travel is required. The Counselor assists in designing and implementing international recruitment strategies and in the development of outreach materials and web content targeting international students. The Counselor informs students, families, agencies/partners on the educational opportunities available and the admissions processes.

The Counselor serves as the primary contact for prospective students, high school counselors, and recruitment agents: interpreting and explaining UW-Whitewater’s admission policies and requirements; corresponding with such parties to ensure applications are completed in a timely manner; and issuing initial Form I-20s and mailing admitted student packets. The Counselor increases yield by developing and implementing an international recruitment plan and yield activities. The incumbent generates weekly admission reports and assists in analyzing return on investment and progress in meeting university strategic goals for international enrollment.

The International Admissions Counselor assists in processing complete international applications for undergraduate and transfer students utilizing University guidelines to make fair and consistent admission and scholarship decisions. The Counselor maintains knowledge of non-U.S. academic systems and evaluates foreign academic credentials, determines corresponding grade point averages, and awards transfer credit.

The International Admissions Counselor also supports recruitment efforts of domestic first year and transfer students as part of a team of university admissions counselors. The Counselor will assist with such activities as campus open houses, daily tours, domestic college fairs and high school visits, and various outreach and communication to prospective students.



  • Earned Bachelor’s degree.
  • Minimum of one-year experience in admissions, recruitment, higher education, or international student services.
  • Valid driver’s license (or ability to obtain a valid driver’s license).
  • Valid passport (or ability to obtain a valid passport).
  • Demonstrated commitment to and experience working with diverse populations.
  • Fluency in one or more second languages (Mandarin Chinese preferred).
  • Experience traveling internationally.
  • Familiarity with student information systems, particularly PeopleSoft.
  • Experience in international admissions and recruitment and/or international student services.
  • Experience as a Designated School Official (DSO) / Alternate Responsible Officer (ARO) is considered an asset.

The following examples of duties and responsibilities illustrate the general range of tasks assigned to the position, but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.
  1. Manage and organize international trips, maximize travel time, and mail appropriate materials for effective outreach.
  2. Travel to designated college fairs, high schools, and other various recruiting events. Participate in international travel through various tours and circuits.
  3. Assist in processing all international undergraduate and ESL applications in a timely manner. Image and attach documents to applications.
  4. Increase applicant yield by fielding and responding promptly to questions from prospective students and others involved in the process (parents, agents, sponsors, high school counselors, etc.). Explain university policies and processes including admissions requirements, application procedures, academic programs, and campus environment and services. Provide counseling regarding admissibility, scholarship opportunities, and federal immigration compliance to prospective international students.
  5. Increase applicant yield by designing communications in the CRM, monitoring applications for completeness, and following up on requests for missing materials.
  6. Assist in reviewing complete applications and make admission decisions in a fair manner, consistent with University and office policy.
  7. Maintain knowledge of foreign academic systems to guide the evaluation of international academic credentials for determination of admissibility and scholarship eligibility.
  8. Maintain knowledge of graduate international admissions criteria to assist in referring qualified students to the School of Graduate Studies.
  9. Track and report on student application and enrollment data for use in decision-making and evaluating return on investment and progress towards meeting university strategic goals for international enrollment.
  10. Guide students through the visa application processes.
  11. Evaluate transfer credits for accredited coursework through the application process. Complete the transfer credit evaluation and post to students’ account. Request transcripts where appropriate.
  12. Nurture partnerships with recruitment agents by producing newsletters or other materials highlighting UW-Whitewater’s strengths and international student accomplishments.
  13. Assist in the development of international student outreach materials and strategies for improving international enrollment.
  14. Arrange itineraries for prospective students or other guests visiting campus.
  15. May assist with the logistics of international student orientation.
  16. Participate in professional organizations, conferences and workshops when appropriate.
  17. Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
  18. Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds
  19. Additional duties as assigned.

UW-Whitewater (http://www.uww.edu) is the largest regional comprehensive university within the UW System and enjoys a reputation as a high quality residential campus located near the scenic Kettle Moraine State Forest in southeastern Wisconsin. UW-Whitewater is situated on 400 acres of land and has an annual budget of more than $219 million. UW-Whitewater is located in the community of Whitewater, which has 14,622 residents and is within convenient driving distance to the metropolitan areas of Madison, Milwaukee and Chicago. The university enrolls more than 12,000 students in more than 50 majors housed within four academic colleges. UW-Whitewater also offers 16 master’s degrees and a Doctorate in Business Administration. The university’s strategic plan can be found at: www.uww.edu/strategic-plan. It has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. UW-Whitewater is a Division III NCAA university and member of WIAC (http://wiacsports.com). The campus has over 200 student organizations and is a vital economic engine for southeastern Wisconsin.

UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.


The University of Wisconsin-Whitewater is part of the 26-campus University of Wisconsin System (https://www.wisconsin.edu).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.


UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org). 


Applications received by August 10th, 2018 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact us at 262-472-1024 or hrstudent@uww.edu.

For questions regarding the position please contact:

Jeremy Smith
Admissions Counselor


Only complete application packages will be considered. A complete application includes online submission of the following documents:
  • On-line application
  • Cover letter
  • Resume
  • Contact information for three professional references
This Job ID is 14574.

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