PeopleSoft Liaison - Financial Aid - 16053
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ATTENTION:
The Financial Aid Office at the University of Wisconsin-Whitewater seeks a PeopleSoft Liaison (SR INFORM PROC CONSLT).
JOB DETAILS:
This position supports administrative computing systems and software within the Financial Aid Office. The primary responsibility is the implementation, enhancement, and maintenance of the financial aid module of PeopleSoft Campus Solutions (student information system).
The individual in this role will provide recommendations to the Director of Financial Aid and represent the Financial Aid Office on all PeopleSoft and technology-related committees. This position will coordinate the development of business and technical requirements with UW-Whitewater ICIT (Information Technology) staff and enhance office business processes through the utilization of various software tools.
The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Spring 2020. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/
QUALIFICATIONS:
Minimum Qualifications:
- 3 years of relevant technical experience in information technology
- Experience with client/server technology and relational databases
- Experience with Microsoft Office products: Outlook, Word, Excel, and PowerPoint
- Bachelor’s degree in Computer Science or a business-related field, or 5 years related job experience
- Technical experience with PeopleSoft, i.e., Oracle, COBOL, SQR, SQL, PeopleCode, PeopleTools, and HTML
- Experience and skill in using database tools to create integrated organizational data views, i.e., PeopleSoft Query
- Knowledge of web-based applications, including PeopleSoft Campus Solutions (or experience with other enterprise student information systems)
- Knowledge of computer programming techniques and specifications
- Working knowledge of student financial aid business processes or other experience at a higher education institution
- Excellent interpersonal, oral, and written communication skills
- Possess strong analytical, critical thinking, and problem-solving skills
- Demonstrated time management and organizational skills with attention to detail, including the ability to oversee projects of various lengths simultaneously
- Ability to work independently under moderate supervision, and also work cooperatively with others as an effective team member
- Ability to communicate difficult and technical issues to all levels of the institution
- Ability to interact respectfully and work collaboratively with people from diverse socioeconomic, cultural, and ethnic backgrounds
- Willingness and ability to be an active participant in following applicable safety rules and regulations, including necessary training and drills
RESPONSIBILITIES:
75% A. Plan, implement, and support the business and technical requirements of PeopleSoft for the Financial Aid Office.
- Work with the Financial Aid Office functional staff to determine operational needs and how these needs translate into the functionality of PeopleSoft from a technical perspective. In conjunction with functional staff, this should be done with respect to maintaining compliance with federal and state regulations and with office and institutional policies.
- Assist ICIT staff in the implementation and application of PeopleSoft in the Financial Aid Office. Responsible for all testing of the financial aid module prior to production implementation.
- Review all regulatory releases, fixes/patches, and updates to PeopleSoft. Report any changes to the campus PeopleSoft Integration Team. Assist in the resolution of any problems that may arise from the implementation of updates to PeopleSoft.
- Verify that daily operations of business applications within PeopleSoft are functioning properly, with assistance from area-specific staff members. Develop processes and procedures for troubleshooting, recovering, modifying, and improving business systems. Provide support to minimize interruptions in the office’s ability to carry out critical business activities.
- Develop and test enhancements to PeopleSoft that meet the needs of the Financial Aid Office, resolving existing gaps. Responsible for preparing and submitting modification requests. Work with ICIT staff to implement modifications.
- Prepare the annual processing routine and table setup in PeopleSoft for each new financial aid cycle.
- Maintain and schedule the necessary PeopleSoft batch processes for the Financial Aid Office in conjunction with ICIT staff.
- Develop queries to extract information from PeopleSoft to facilitate office reporting needs. This includes day-to-day operational and quality assurance reports, mandated federal and state reporting, and various surveys/ad hoc reports as requested.
- Identify and request Financial Aid Office security and access to the financial aid module of PeopleSoft. In working with the Director, authorize appropriate access to financial aid data for University personnel outside of the office.
- Prepare procedural documentation for the Financial Aid Office and technical operations.
- Conduct PeopleSoft training for Financial Aid Office staff and student employees. Assess the need for training and coordinate interoffice cross training.
15% B. Serve as Financial Aid Office liaison for internal and external service providers and colleagues in higher education.
- Serve as technical liaison to ICIT and with various UW-Whitewater administrative offices, including Admissions, Registrar, and Financial Services, as to PeopleSoft maintenance and interfacing.
- Document and communicate software issues to ICIT or to Oracle/PeopleSoft as appropriate.
- Attend various meetings and provide input on behalf of UW-Whitewater regarding changes which are being proposed for the PeopleSoft system.
- Collaborate with other educational institutions to develop and implement technical and functional solutions to common issues and problems.
- Plan for and test upgrades to ImageNow. Oversee security and setup.
- Assist with the specifications for ImageNow’s interfacing with PeopleSoft. Maintain ImageNow linking scripts to accommodate workflow processes.
- Represent the Financial Aid Office on the campus ImageNow Team.
- Evaluate on an ongoing basis and make recommendations on the office’s technology needs. Assist in addressing technology-related issues with hardware, etc.
- Represent UW-Whitewater and the Financial Aid Office at pertinent financial aid or technical workshops and conferences.
- Attend training to maintain current knowledge of PeopleSoft and other supporting software.
CAMPUS INFORMATION:
Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.
The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.
ORGANIZATION INFORMATION:
The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System (https://www.wisconsin.edu).
Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).
Per UPS Operation Policy: TC1, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.
The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.
For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.
To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.
SPECIAL NOTES:
UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org).
CONDITIONS OF APPOINTMENT:
University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
TO ENSURE CONSIDERATION:
Applications received on or before November 24, 2019 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee as this position will remain posted until selection has been made. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process.
If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact us at 262-472-1024 or hrstudent@uww.edu.
For questions regarding the position, please contact:
Melissa Walton
Program Assistant
waltonm@uww.edu
262/472-1385
TO APPLY:
Only complete application packages will be considered. A complete application includes online submission of the following documents:
- Resume/CV
- Cover Letter/Letter of Interest
- Three Professional/Supervisory References with contact information
This Job ID is 16053.
Who Are You?
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