Library Services Assistant - Senior

Circulation Assistant - Marketing and Programs

Cert #: 4205

Andersen Library

Circulation Assistant – Marketing & Programs
Posting Date: January 14, 2013

There is a Library Services Assistant – Senior transfer opportunity available in the Andersen Library on the UW-Whitewater campus for current state employees. The work schedule for this full-time, year-round position is Monday, Tuesday, Wednesday and Friday 8:00 a.m – 5:00 p.m., Thursday 11:00 a.m. – 8:00 p.m. and rotating weekend hours when classes are in session.

If you are interested in transferring as a permissive transfer candidate (current state employees in pay range 02-10 or counterpart) submit a resume with three supervisory references to Stephanie Hartmann, HR&D, 800 W. Main St., Hyer 330, Whitewater, WI 53190; email hartmans@uww.edu; or fax 262-472-5668.

University of Wisconsin-Whitewater
Position Description
Library Services Assistant – Senior Level
Andersen Library Classified Position: 100%
Circulation Assistant – Marketing & Programs

Position Summary: This position provides service in the circulation department and general library programming.  Responsibilities include, but are not limited to: stack maintenance, compiling statistics, supervising daytime and evening student assistants, and evening and weekend circulation desk operations.   This position will open and close the Library as required. The person will maintain a professional demeanor with students, faculty, and staff.  This position takes major responsibility for events, Public Relations and signage.  Position reports to the Andersen Library Circulation Coordinator.

Monday, Tuesday, Thursday & Friday  --  9am –6pm
Wednesday --  11am – 8pm
Rotating Saturday hours when classes in session

Hours may vary during Intersession and Summer Sessions.  Position will require occasional early morning, late evening or weekend schedule and may change, as departmental needs require.

35% A. Assist in the daily circulation desk routines
A1. Circulate, renew, and discharge library materials.
A2. Knowledge of basic operation of technological items in the library collection
A3. Supervise and maintain the routine operation of circulation services with the Circulation Coordinator, including evening and weekend hours. 
A4. Demonstrate and promote library services and assist patrons in their use.
A5. Support Andersen Library’s general policies and procedures and remain knowledgeable in them.
A6. Respond to user questions and complaints.
A7. Collect library fines.
A8. Open and close library as directed by Circulation Coordinator.
A9. Run circulation notices and oversee mailing of notices.
A10.Keep current with automation changes and assist with the testing of new operational software releases that are related to circulation.
A11.Advise the Circulation Coordinator regarding updating and recommending changes to policies and procedures and assist in implementation.
A12.Assist with troubleshooting of Library equipment, such as computers, printers, and photocopiers.

50% B. Promotion and Event Planning
B1. Produce posters and brochures for Library products, services and events.
B2. Prepare copy for the Library’s web site, promoting services and events.
B3. Review and keep current library signage.
B4. Chairs the Library Public Relations committee which focuses on planning and publicizing library events.
B5. Develop event and program opportunities with Circulation Coordinator, Library Director and other Library staff.
B6. Develop and mount displays.
B7. Upkeep undergraduate student research displays.
B8. Take and maintain photo gallery of the Library.

15% D. Miscellaneous Duties
D1. Create and display current hours and other library postings.
D2. Assist in management of physical arrangement library facility
D3. Continue to gain general knowledge and contribute to the revision of library operations and policies.
D4. Maintain cooperative interpersonal relationships.
D5. Participate in cross-training opportunities.
D6. Work on special projects as needed.
D7. Perform other duties as assigned.
D8. Maintain inventory of supplies
D9. Maintains and documents patron suggestions for improvements to the library.

Knowledge, Skills, and Abilities Required:
•Knowledge of library services processes, i.e., circulation desk, electronic reserves and library document delivery.
•Knowledge of graphic design software including, but not limited to, Adobe Photoshop, Adobe Illustrator, Microsoft Publisher.
•Ability to work independently under a variety of complex rules and regulations.
•Ability to supervise and train student employees.
•Ability to work collaboratively with faculty, administrators, students and staff from diverse, socioeconomic backgrounds.
•Ability to professionally organize, plan, and manage public events.
•Skilled with computer hardware (i.e. personal computers, printers, and scanners) and software (i.e. Microsoft Office and library service systems.). 
•Excellent interpersonal skills, including written and oral communications.
•Ability to project a positive image, act appropriately in emergency situations, and remain amicable with dissatisfied patrons.
•Experience or course work in graphic design.
•Previous documented experience in planning and organizing library events for students and/or community members

Knowledge, Skills, and Abilities Preferred:
•Minimum of 2 years graphic design experience.
•Must be able to demonstrate a portfolio of graphic design work.
•Ability to multitask successfully
•Experienced with content management systems, such as Collage or similar