IS Technical Services Senior - PROJECT

Web Coordinator

Cert #: 4231

Instructional Communication and Information Technology

IS Technical Services Senior – Project
Web Coordinator
Posting Date: April 22, 2013

There is a IS Technical Services Specialist- Project vacancy in the Office of Instructional, Communication & Information Technology.  The work schedule for this
full-time, year-round position is Monday through Friday, 7:45 a.m. – 4:30 p.m.

The salary for this position is between $22.247 and $36.708 (46,451 to $76,646 annualized) plus excellent benefits.  The starting salary will be dependent upon a number of variables which may include: qualifications and skills, equity within the department and available budget.

Interested candidates should submit a resume and three (3) supervisory references to Stephanie Hartmann, HR&D, 800 W. Main St., Hyer 330, Whitewater, WI 53190; email hartmans@uww.edu; or fax 262-472-5668.


Position Summary:  The Web Coordinator will develop and drive a comprehensive Web strategy for UWW that effectively aligns the digital strategy to support University’s mission. This position’s responsibility is to provide consultative web project management involving both strategic thinking and collaborative partnerships with UWW stakeholders. As part of the ICIT division, this customer-focused position provides direction and expertise in the development of UWW’s Web architecture by aligning web needs of the UWW stakeholders with the comprehensive Web strategy. This position will work under the direction of Director of Administration Information Systems (AIS)

Goals and Activities

60% A. Web Strategy and Information Architecture Coordination
A1.  Provide consultative web project management role involving both strategic thinking and collaborative partnerships with UWW stakeholders: effectively aligning the Web strategy to support the university’s mission
A2.  Develop web strategy by understanding UWW stakeholders’ business objectives and needs and also aligning with the industry best practices
A3.  Provide direction and expertise in the development of UWW’s Web architecture.
A4.  Provide creative, viable and appropriate solutions to meet the operational and strategic needs of the customers
A5.  Plan and develop the information architecture of college/division/department websites
A6.  Educate customers on issues related to the campus site and set appropriate expectations
A7.  Plan and coordinate installation, testing and moving to production of new and upgraded web pages. Work with faculty, staff, web team members and other ICIT staff to minimize disruption caused by installations
A8.  Help customers understand and adhere to web accessibility and other site standards
A9.  Train customers in the use of current and new web technologies
A10. Communicate customer concerns and needs to ICIT planning groups and serve as a customer advocate in planning processes
A11. Work with the ICIT Helpdesk to track customer problems and resolutions, and to measure customer satisfaction
A12. Work with web team to implement emerging technologies that may benefit the campus’s mission including in particular, social media platforms and tools, and mobile technologies
A13. Consult with faculty, staff and web team members to develop and implement new websites
A14. Develop search engine optimization strategy for university web pages using current industry standards and practices

35% B. Project Management and Business Analysis
B1. Initiate and plan activities with management team to provide information, project timelines, communications and other change management deliverables. Coordinate change management processes to ensure goals and deadlines are met
B2. Participate in university planning and policy making for the campus web site
B3. Under the AIS Director’s guidance, define and communicate overall plans, roles, responsibilities and timelines for all assigned projects
B4. Assist in the identification of problem areas in current business processes and provide options for resolution
B5. Train and develop student employees to work on campus and departmental projects
B6. Influence the workplace in a positive manner and participate in effective team-building
B7. Negotiating with customers and users through the process of requirements gathering and analysis

5% C. Personal Skills and Professional Development
C1. Participate in professional development activities identified to enhance job skills
C2. Stay abreast of the changing technologies through research, reading professional journals, attending workshops/seminars, and learning from peers and colleagues both internal and external to the university

Knowledge, Skills and Abilities:
Knowledge in web site design, management and CMS systems to guide the future development and enhancements of the university web sites
Demonstrated experience in establishing strategy for search engine optimization for web pages
Demonstrated experience using current versions of web authoring and publishing tools: MS Office suite, Dreamweaver, Composer, Acrobat
Knowledge of current web presentation languages (HTML, SHTML, XHTML, XML)
Experience with cascading style sheets (CSS)
Familiarity with web infrastructure, server environment (Apache, IIS, etc.) and site development
Experience supporting web environments for Windows, Macintosh, and Linux
Excellent verbal and written communication skills
Aptitude for problem-solving
Ability to work with a diverse set of customers with a variety of skill levels
Ability to handle multiple projects simultaneously
Ability to work independently with limited supervision
Ability to work effectively in a team with other technology specialists
Experience in a higher education environment a plus
A four-year degree in a technology-related field and/or four (4) or more years experience with web-related technologies is preferred