Operations Program Associate
Operations Program Associate (OPA)
Posting Date: 06/05/2013
There is an Operations Program Associate (OPA) vacancy available in the Center for Students with Disabilities. The work schedule for this full-time, year-round position is Monday through Friday, 7:45 a.m. – 4:30 p.m. The position description is available below.
To Be Eligible for this Position:
You must have taken and received a passing score (at least 70%) at the Advanced level on the State Office Support exam and have taken the exam in the last 12 months in order to apply for this job. You will be using your Advanced Office Support score to apply for this vacancy and you must have a current score.
If you are interested in applying for this position and meet the above requirments please follow the link for WiscJobs: http://wisc.jobs/public/job_view.asp?annoid=66742&jobid=66257&org=284&class=99903&index=true. Go to the 'How to Apply' section and follow the directions to apply for this position.
DEADLINE TO APPLY ON WISCJOBS FOR THIS POSITION IS 4:30 P.M. ON:6/15/2013.
Cert #: 4234
Center for Students with DisabilitiesThis position has the primary responsibility of coordinating and managing alternative testing in the Center for Students with Disabilities. This position also provides general office support to the CSD office and is the Alternative Notes Coordinator for the campus. This is a full-time permanent position working Monday through Friday from 7:45a.m to 4:30p.m. and reports to the Director of the Center for Students with Disabilities.
55% Testing Coordinator
1. This position has primary responsibility for coordinating and managing alternative testing.
2. Process, schedule, administer, and facilitate over 3,000 testing requests per year.
3. Maintain online testing request form, provide updates, and trouble shoot issues with IT department and webmaster.
4. Hire, train, and supervise 20-25 student proctors. Student proctors are scheduled from 40-120 hours per week based on demands.
5. Develop and maintain effective relationships with faculty and instructional staff to process exams/quizzes/finals.
6. Coordinate, manage and process exams securely in person, paper, and electronic formats.
7. Have excellent customer service skills to deal with difficult situations effectively and with tact.
8. The ability to use a complex calendar system for scheduling exams for 32 testing rooms/locations.
9. Knowledge of adaptive technology for testing including but not limited to: Kurzweil, Braille Note, Zoomtext, D2L, Magic, Dragon Naturally speaking, and other devices.
10.Manage the alternative testing database, student files, and exams in compliance with University integrity policies, FERPA, and ADA confidentiality requirements.
11.Must have excellent interpersonal skills with a wide range of university partners including: students, faculty, academic staff, classified, families, and community agencies.
25% Provide General Support to the CSD office
1. Manage student accommodation data base.
2. Provide backup to the front desk student workers.
3. Provide information regarding basic service and resources.
4. Schedule and coordinate staff meetings and other unit needs.
5. Provide administrative support to the Associate and Assistant Directors.
6. Update and maintain electronic signage and student mass communication systems.
7. Assist with communication across the campus related to accommodation needs for students.
8. Track, update and manage student accommodation database system.
9. Provide back up for student payroll approval.
20% Alternative Notes Coordinator
1. Manage the Hawknotes database for notes.
2. Have knowledge of scanning systems, FTP servers, and database management.
3. Process applications for volunteer and paid notetakers.
4. Track and certify volunteer hours.
5. Train student workers on system usage.
6. Track and maintain student note database system.
Knowledge, Skills and Abilities:
•Must be familiar with Microsoft Office Suite, Calendaring systems, database development and management, web applications, PeopleSoft, and adaptive technology.
•Ability to work with individuals with a wide variety of disabilities.
•Knowledge of FERPA, ADA, and other state confidentiality regulations.