LTE University Services Program Associate

UW-Whitewater is accepting applications for a 20 hour/week LTE USPA in University Health and Counseling Services.  This LTE position will start 9/2/08 and end 9/1/09.  Please see below for job duties.  The application can be found at: http://www.uww.edu/adminaff/hr/LTEApplication.doc 

Experience with medical coding, knowledge and auditing of Medicaid reports and insurance billing is required. Knowledge of general office practices and past experience in medical clinic/ office/ public health is desired.

Submit completed applications to Mike Wessely, UW-Whitewater Human Resources & Diversity, 800 West Main Street, Hyer Hall, Suite 330, Whitewater, WI 53190 or fax to (262)-472-5668. Direct questions to wesselym@uww.edu or call (262)-472-1024.

Background check is required. UW-Whitewater is an equal opportunity/affirmative action employer.  We promote excellence through diversity and encourage all qualified individuals to apply.

Position Summary

This position is responsible for providing program support to the Business Manager of Health Services.  Duties for the Medicaid Family Planning Waiver Program (FPWP).  Duties include coding FPWP patient visits in PyraMED, electronic billing on state EDS system, manual billing of medications (when necessary), and filing adjustments for payment / billing errors.

Office work will also include word processing, scheduling FPWP appointments, assisting students in completing FPWP applications, maintaining system of records of FPWP patients, assisting with supply acquisitions, mail processing and distribution, filing and general projects for the UHCS Business Manager  or other assigned or delegated duties.  Work at Health or Couseling Service reception desks during absences or as needed.

Goals and Worker Objectives

65%
 A. Provide office support for the Family Planning Waiver Program.
A1. Receive incoming calls related to FPWP program.
A2. Retrieve and delete messages from the voice mail system.
A3. Schedule appointments for students using PyraMED for student appointments to complete FPWP application
A4. Assist students to complete application for FPWP at designated appointment.
A5. Organize and maintain filing systems for FPWP applications and program participants
A6. Sort and process incoming mail related to FPWP. 
A7. Send outgoing FPWP mail to enrollees / applicants, as received.
A8. Process FPFP Encounter forms in PyraMED.
A8. Process Medicaid FPWP claims via use of the state electronic data system (EDS)
A9. Process Medicaid FPFP claims via submission of DHFS forms for Non-Compound drugs
A10. Process Medicaid adjustments received from Business Manager to correct billing errors.
A11. Other duties, as assigned.

25%
 B. Provide office support to the Business Manager with general office operations related to the FPWP.
B1. Audit Medicaid Remittance and Status Reports (RSR) for payment of claims.
B2. Update Business Manager on the status of the RSR reports.
B3. Establish priorities to ensure that FPWP projects are completed accurately and in a timely manner for the Business Manager.
B4. Compose, complete word processing and distribute emails / correspondence, as related to FPWP and upon verbal instruction.
B5. Edit and prepare written documents & reports created by Business Manager related to FPWP.
B6. Assist in the development of office procedures; recommend policies, procedures and guidelines for the operation of FPWP.
B7. Other duties, as assigned.

10%
 C. General duties
C1. Assist Health or Counseling Service reception during staff shortage or absence, as directed which includes scheduling, patient check-in/out, electronic coding / billing, and other related reception / office duties, as needed.
C2. Attend general departmental meetings
C3.  Attend software-training sessions on campus, as needed
C4. Other duties, as assigned.

Knowledge, Skills and Abilities

Knowledge of medical coding and billing practices.
Knowledge of insurance billing and practices
Knowledge of Medicaid / Medicare billing and practices
Familiarity with, adherence to, and support of medical privacy and confidentiality laws. 
Organizational, oral and written communication skills.
Ability to work in collaboration with co-workers, administrative staff and students.
Ability to interact with people from diverse socio-economic, cultural and ethnic backgrounds.
Knowledge of Microsoft Office, such as Microsoft Word, Excel, Power Point, internet, WINS.
Reception and office skills with answering phones, greeting visitors, scheduling appointments, and referring customers appropriately
Ability to learn and understand the basic functions of a merged university medical / counseling facility and its related administrative requirements.