Steps to Check Enterprise System Status
In response to an incident in fall 2007 during which the campus web site was unavailable during weekend hours, iCIT is taking steps to build additional redundancy in the campus web infrastructure, with implementation to begin in summer 2008.
In addition to enhanced technology infrastructure, we established supplementary points of communication in the case of an unscheduled outage of an enterprise system, such as the campus web site. Based on feedback we received from the campus community, these include direct links to some of the critical resources and guidelines for off-hours contacts.
iCIT has long provided status updates for major enterprise systems on its web site:
System Status. This is still the recommended first reference point if you are having trouble connecting to an enterprise system, with the exception of the campus web site.
If the campus web site is unavailable, or if you want additional information on the status of other enterprise systems, iCIT has published steps for you to follow: System Status Contact Information
As stated on the web site, contact the Helpdesk during its normal business hours. For weekends and evening hours, follow the documented steps to get more information or to access services directly in the rare case that the web site is unavailable. Alternative contact points are provided, so choose the contact method that best suits what you need to do.
We recommend that you print a copy of the web site information for your reference.
For comments contact the webmaster. Submit an error report about this page.
University of Wisconsin-Whitewater, 800 West Main Street, Whitewater, WI 53190-1790
Directory Information: (262) 472-1234 || Computer Helpdesk: (262) 472-4357