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ICIT is made up of more than 40 employees working together across five teams:

Web Team
Administrative Information Services (AIS)
Instructional Technology Service (ITS)
User Environment Technology (UET)
Network Operations Center (NOC)

Web Team

As experts in emerging web technology, the web team provides website design, development and consultation services to UW-Whitewater departments and organizations. This team manages an easy to use content management system (Ingeniux) so users are able to make changes and updates to their site themselves. The knowledgeable team is available for consultations on website information architecture, writing for the web, Search Engine Optimization (SEO) and training on the content management system.

Contact: Christa Vrabel

Administrative Information Services (AIS)

The AIS team provides programming and application development services to support administrative and academic systems, to meet the university’s enterprise and departmental needs. These services include WINS/PeopleSoft programming, Web programming and application development, report creation, project management, and providing student data from WINS to 3rd party applications. Requests for work are prioritized by a campus steering committee, based on timing, value added, and productivity gains by students, staff and faculty.

Contact: Claudio D'Agostino

Instructional Technology Service (ITS)

Instructional Technology Services (ITS) provides tools and expertise to support the use of technology for teaching and learning, as well as software training. Services within ITS include:

The LTC supports faculty and instructional staff in the pedagogically sound use of technology in teaching and learning.  The mission of LTC is to provide consultation and production assistance to teaching faculty and staff on incorporating appropriate technology in their courses to enhance learning. The LTC manages the web-based Learning Management System, Desire2Learn, for campus web enhanced, hybrid, and online courses.

The ICIT Training and Advancement team offers software training and documentation for UW-Whitewater employees with a focus on software used in administrative offices throughout campus


User Environment Technology (UET)

User Environment Technology (UET) provides implementation and support of distributed technology across UW-Whitewater campus. Services include:

Network Operations Center (NOC)

The Network Operations group provides the technology foundation and departmental computing services across the UW-Whitewater campus. Services include:
  • Wired & wireless networking services across campus
  • Voice (phones) and video communication services
  • Physical network connectivity and cabling - both in-building and across campus
  • Servers and storage services
  • Management of the Data Center and other critical facilities
  • Managed services in support of departmental specific needs
  • Testing Scoring and Evaluation
  • Job Scheduling Requests

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