Frequently Asked Questions


Who do I contact for more information?

Contact individual manufacturers about specific computer systems. For general information about the 4U program or UW-Whitewater recommendations, please contact the TSC Helpdesk at (262) 472-4357 or helpdesk@uww.edu.

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Can I get discounted software through the 4U program?

Select software is available for students and faculty/staff at discounted prices from Wisconsin Integrated Software Catalog (student store | faculty/staff store).

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I'm an incoming student - when should I buy a computer?

First, welcome to UW-Whitewater! Once you have enrolled at UW-W, you are eligible for the discounted prices we have available. Representatives will be available at Plan-It Purple, so you will also have the opportunity to check out the latest information and be able to ask additional questions. We also recommended meeting with your advisor and others within your chosen major who will have additional recommendations. You will still have time to place your order and receive your computer in time for the start of school. Follow this link to view system recommendations.

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What kind of computer do I need at UW-Whitewater?

UW-Whitewater strongly recommends purchasing a laptop computer in order to make the best use of our campus technology. Please refer to our system recommendations page to learn more specific information about what kind of computer you will need at UW-Whitewater.

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How do I order a new computer through the 4U program?

Go to the Shop Dell & Lenovo or Shop Apple pages and then select one of the shop now links listed there. This will take you to the vendors website. You can browse their latest offerings and pricing, and place your order through them. You need to use these special links to receive discounted pricing from Apple, Lenovo and Dell.

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How much can I save by using the 4U program?

Our special higher education pricing is discounted up to 20% for hardware and up to 75% for software compared to retail prices for the identical product. The actual savings varies depending on the manufacturer, configuration, and support options. UW-Whitewater recommended computers offer the greatest value and are specially configured for our campus network. While you might be able to find a less expensive computer, we recommend computers that are ensured to work with the campus network and that have high enough specifications to remain useful throughout a 4-year college career.

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What software should I get with my computer?

You will want to protect your computer with Antivirus software. Symantec is the current PC antivirus solution on campus. Also, for office suites we recommend Microsoft Office 2013 (for PCs) and Microsoft Office 2011 (for Macs).

Students: Microsoft Office is available at discounted prices from Wisconsin Integrated Software Catalog for students.

Faculty & Staff: UW-W faculty and staff may obtain certain software media for installation on personally-owned (home) computers under the campus site license agreement. These special media, identified as Work At Home (WAH) media, are being distributed upon request at the Campus Helpdesk.  Please visit the Work at Home Media page on the Helpdesk website for more information.

Additional software is also available from Wisconsin Integrated Software Catalog for faculty and staff.

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Does my program or major have any special computer recommendations?

We recommend checking with your advisor within your chosen major regarding any special recommendations they may have related to computer selection.

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What are the terms and conditions of the 4U Program?

Purchase of merchandise at higher education prices requires a valid UW-Whitewater ID and is for students, faculty, and staff only. Individual limits apply. Refer to manufacturer for details (Dell, Lenovo, Apple).

UW-Whitewater does not warrant any product purchased through the 4U program.

UW-Whitewater is not affiliated with any computer manufacturer.

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Why might I want a laptop or wireless enabled computer?

100% of publicly accessible places on the UW-Whitewater campus have a wireless network connection available. The convenience and speed of wireless make it the connection of choice among many students, faculty and staff at UW-Whitewater. A wireless connection provides web-based access to many of the electronic resources at UW-Whitewater including, email, D2L, WINS and the Internet. For more information about the wireless network at UW-Whitewater, please visit the UW-W Wireless Information Page.

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