IT Standards & Support

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Support for Desktop Operating Systems

Level 1-Full Support:

iCIT provides full support for operating systems in this category. iCIT staff can be expected to have in-depth knowledge of these operating systems.

Level 2-Limited Support:

Level 2 operating systems are those that are nearing the end of their life cycle, or those that are beginning their life cycle. They are either moving toward level 3 or level 1. iCIT will do its best to provide limited support for these operating systems. iCIT staff can be expected to have varying levels of expertise with respect to level 2 operating systems.

Level 3-Little or No Support:

iCIT provides no support outside of responding to general questions and assigning IP numbers.

Operating Systems Supported:

Level 1

Windows XP Professional SP2 or SP3
Macintosh OS 10.5

Level 2

Windows Vista
Macintosh OS 10.4

Level 3

Macintosh OS 10.3 or lower
Windows XP Professional SP1 or lower
Windows XP Home
Windows 2000 Professional
Windows 98 2nd Ed. (SE)
Windows NT 4.0
Windows NT 3.5.x
Windows 95
Windows ME
Windows 3.x
UNIX (including Linux)
OS/2
MS-DOS