Support for University Desktop Operating Systems
Level 1-Full Support:
iCIT provides full support for operating systems in this category. iCIT staff can be expected to have in-depth knowledge of these operating systems.
Level 2-Limited Support:
Level 2 operating systems are those that are nearing the end of their life cycle, or those that are beginning their life cycle. They are either moving toward Level 3 or Level 1. iCIT will do its best to provide limited support for these operating systems. iCIT staff can be expected to have varying levels of expertise with respect to Level 2 operating systems.
Level 3-Little or No Support:
iCIT provides no support outside of responding to general questions and assigning IP numbers.
Operating Systems Supported:
Level 1
-
Windows XP Professional SP2 or SP3
-
Windows 7 Enterprise
-
Macintosh OS 10.6
-
Macintosh OS 10.7
Level 2
Level 3
- Macintosh OS 10.5 or lower
- Windows 7 Non-Enterprise
- Windows Vista
- Windows XP Professional SP1 or lower
- Windows XP Home
- Windows 2000 Professional
- Windows 2000 or older
- Linux/UNIX
