Email Protection Best Practice
Do not open unknown email attachments.
You should never open an attachment unless you can answer “YES” to all three of the following conditions:
- I know exactly what this file is.
- I have scanned this file with my virus scan AND I have ensured that my virus scan was recently updated.
- I have verified the identity of the sender and their intentions via email or phone call.
Never respond to emails that request personal financial information.
Phishing is an increasingly common type of spam that can lead to theft of your personal details such as credit card numbers or online banking passwords. Banks or e-commerce companies generally personalize emails, while phishers do not. Phishers often include false but sensational messages ("urgent - your account details may have been stolen") in order to get an immediate reaction. Reputable companies don't ask their customers for passwords or account details in an email. Even if you think the email may be legitimate, don't respond - contact the company by phone or by visiting their website. Be cautious about opening attachments and downloading files from emails, no matter who they are from.