Instructional Resources


Quality Matters

Quality Matters is an instructor-centered, peer review process designed to certify the quality level of online and blended courses. Quality Matters is a leader in quality assurance for online education and has received national recognition for its peer-based approach and continuous improvement in online education and student learning. Quality Matters began as an initiative organized by a group of experienced online educators at Maryland Online supported by a FIPSE grant from the U.S. Department of Education.

The course certification process involves submitting your online course to Quality Matters for review. Quality Matters selects an appropriate group of peer reviewers—faculty in the same discipline and instructional designers—to conduct the review. The criteria used for the review consists of eight standards established by Quality Matters based on a thorough literature review of effective online course design and practices. Each peer reviewer gives your course a score based on rubrics created from the eight Quality Matters standards. A passing score earns your course the Quality Matters stamp indicating that the course is a Quality Matters certified course. If your course scores below the passing score, you may use the comments from the reviewers to improve the weaker elements in your course. Once your course meets Quality Matters standards, you may resubmit for approval. A fee is charged for the Quality Matters review.

UW-Whitewater subscribes to the Quality Matters Program allowing instructors to access the Quality Matters rubric (i.e., the matrix of review standards) and use it as a reference while developing an online or hybrid course.

Please review the information linked below to learn more about the Quality Matters process at UW-Whitewater. Please contact Renee Pfeifer-Luckett (, the UW-Whitewater Quality Matters Institutional Representative, for questions regarding the Quality Matters program.

Additional Information