Online Learning Resources
D2L FAQ
Table of Contents
1. Login Issues
- Logging in shows "Plug-in Did Not Initialize Properly"
- Browser closes on login
- D2L says my Net-ID is invalid, but I can get into email.
- D2L says my Net-ID is invalid, but I can get into email.
- I see a blank screen when I login to D2L
- I'm getting a Malicious Content error when I try to look at my homework assignments
- Internet Explorer Crashes when I click a Link in my Course
- Login Problems with D2L and Email
- My password no longer works
- My Username and Password don't work to get into D2L
- RealPlayer Auto-Update error
- the system is moving very slowly
- There is a problem with a Pop-up blocker
- I'm being asked for a Username and Password when I try to look at Word documents.
- You do not have the necessary permissions to enable auto update . . .
2. Course Materials
- Can I open Word documents in my D2L course if I don't have Microsoft Word?
- Can I view the PowerPoints in a course even if I don't have PowerPoint on my computer?
- Problems Downloading Word Documents
- Slow Powerpoint downloads
- Unable to view PDF's
3. General
- Pop up about ActiveX Control Appears
- How do I get this semester's classes to appear in D2L?
- How do I report a problem with D2L?
- I just added a course to my schedule, but I can’t find the course when I go into D2L
- I keep trying to page my instructor using the pager inside D2L, but I never receive a response.
- I log into D2L, but I can't see any of my courses.
- I need access to a class but I'm not enrolled in WINS yet
- I went into D2L at the end of the semnester to see my grades, but I can't see my courses anymore. What happened?
- I'm trying to see the list of the other students in my class but no students appear.
- What are the supported browsers and system requirements for using D2L?