Email and Communication Services

 

Voice Over IP (VoIP)

Cisco VoIP phoneVoIP is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be transmitted over the Internet. At UW-Whitewater nearly all phones on campus use this technology. In addition to providing calling features our VoIP system also gives faculty and staff access to voicemail and an enterprise chat client that integrates with both the phone and voicemail systems.

Training

ICIT offers training and reference materials for the VoIP system on campus. To view sessions and register for in person training you can visit signup.uww.edu. View and download guides for your phone, voicemail or Jabber Client on the VoIP training page located at: http://www.uww.edu/icit/training/voip.html.

Personalization and Configuration

The VoIP system provides a number of options and features that can be accessed from any location via a webpage. This includes phone settings, contacts/speed dial settings and voicemail settings.

Cisco Wireless VoIP Phone

Contacts

Please direct all questions or problems with your phone, voicemail or Cisco Jabber client to the ICIT Helpdesk. They can be reached via phone at 262-472-HELP (4357) or via email at helpdesk@uww.edu.