Test Scoring

 

Frequently Asked Questions


I have a question concerning the 24 hour turnaround. I heard one professor got the results by email before he got back to his office! How come?

It is entirely possible on a very slow day you may get the results that fast. We process all tests as quickly as possible, but the workload is extremely variable. To be fair to everyone we will process in first come, first serve order. Please allow for 24 hour turnaround. Keep in mind that if it is within 24 hours, that would normally mean within the 8 hours of working time. If there are any special needs, be sure to let us know.

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I am concerned about errors in test scoring affecting my academic records. If for example I put down the wrong ID# and it is someone else's will that affect my records?

The test scoring process in no way updates any student records. Test scoring is a self contained system that does not update or change any other data. We just generate the scores for that particular test and we provide that to the instructor. He/she or the department keeps the running tally for the final grade and submits that to records. If you have any concerns contact your instructor or the department office.

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Where can I drop off the exams after work?

You can drop off your tests at the Technology Support Center Helpdesk in Andersen Library Room 2000 until 6:00pm Monday through Thursday, and until 4:30pm on Fridays during the school year.

Whenever the Technology Support Center Helpdesk is closed, including weekends, arrangements have been made with the circulation desk at the Library for after hours drop-offs. You are encouraged to call x4864 and let us know of after hours drop-offs to be sure they will be picked up and be processed the next business day.

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On my test I have four bonus questions. I would give credit only if they got the question right. How should I handle this?

I had an instructor who wanted a way to handle something like this. What we came up with was to run the bonus questions as a separate test. Then with the two output files being in Excel, it was easy to just add the bonus scores to the test scores.

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I have already given the exam, and decided that one of the questions should be dropped. Is this going to be a problem?

No. Just leave that question blank on the answer key and make a note in the special instructions that the question or questions are to be omitted so we know that the omission is intentional. If you decided to drop a question after you've given the tests back to the students, we will usually need to rerun the results. You can request this by calling x4864. We usually do not need to rescan the tests.

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I have already given the exam, and decided that one of the questions has two correct answers. What should I do?

Include that information in the special instructions or call Test Scoring at x4864. The tests would be run twice with the two different answers. You will get two reports, preferably in Excel format, and you would need to take the better of the two scores for each student. If you have more than two right answers or if any answer is correct, you will probably need to hand score that question. Having the output in Excel will simplify the process.

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Why are we now dropping off tests at the Technology Support Center Helpdesk?

We moved the drop off location to the Technology Support Center Helpdesk to improve customer service. The Technology Support Center Helpdesk area is more publicly accessible. We appreciate your understanding and cooperation as we make this transition. All test scoring operations and the campus mail address for Test Scoring remain in McGraw Hall 208. Only the drop off location has changed.

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I would like a hard copy print of my test results. How can I get that?

We are no longer provide hard copy printouts. However, you may request Notepad file output on the request form and you will receive four text files as attachments in your email. You can print these yourself. They will be EXACTLY like what we had in the past for standard reports. If you are having any trouble printing these out, check to see if the print setup is set to "landscape" and font size set to 8. Contact Test Scoring at x4864 or the Technology Support Center Helpdesk at x4357 if you need help with this.

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Could you explain how to use the weight key?

The weight key is used to vary the value of each question from 1 to 5. A typical situation where you might use the weight key is if you want true/false questions and multiple-choice questions on the same test, and you want the former to be worth 2 points while the latter to be worth 5. On the weight key, you would fill in B for each true/false question and E for each multiple-choice question. (A=1, B=2, C=3, D=4, E=5) You can vary the value of any question as you choose. All five values could be used on one test. Students may however appreciate that you keep it simple. Test Scoring has sample tests on file showing how they work and affect the scores. Call x4864 if you would like to see an example.

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It's Thursday, and I don't need the results until the following Tuesday, should I let you know?

Yes, that will be especially appreciated during busy times like during finals, or if we are short-handed due to illness or vacation.

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Can you hold off emailing to the students until I have a chance to check the results?

Yes, Test Scoring can email results up to one week later. Just be sure to note that in the special instructions on the request sheet. Please call or email Test Scoring when you are ready to send the emails to the students. Normally, this will not be possible after one week.

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I don't care for all the analysis in the reports, what can I do to get just what I want?

If you have been getting the output in Notepad format, you may try asking for it in Excel, then you can just highlight whatever you want and either print that or save it into a new Excel file. Call x4864 if you need tips on working with Excel for your needs. The Technology Support Center Helpdesk can also help you with technical questions.

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One of the questions is being omitted, but I would like to see how the students responded to this question.

No problem. Just leave that question blank on the answer key. You would still get the analysis of how that question was answered. There have been several cases where the professor wanted to take a poll with a question on the exam and not have it scored.

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The students would like to get their results by email, what should they do?

The students will receive their scores by email only if the professor requests it, and if the students fill in their seven digit student ID#'s. If a student does not want the results emailed for some reason, he can leave it blank.

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What is the new policy on the returning of tests by campus mail?

Tests are now being sent back by campus mail immediately after processing. If an instructor needs to have the scan sheets back sooner, she may indicate that on the request form and arrangements will be made.

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I am concerned about the use of Social Security numbers on the tests.

Since the new student ID's were introduced in the fall of 1999, it is no longer ever necessary to use Social Security Numbers (SS#) on any tests. If you have any instructions that still say to use the SS#, these are outdated and need to be corrected. Please disregard the words "Social Security Number" in the Identification box on the answer sheets and use only the student ID# if requested or if desired. In short, you should NEVER use SS# on tests.

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Could you explain how I am to interpret the item analysis that comes with the test result report?

For some basic explanation of item analysis and statistics concepts, you can see the Statistics Explained page.

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