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NOTE: This page includes information that has changed, and is no longer current. To see the CURRENT version of technology overview webpage for students, please visit the UW-Whitewater TechQuest page at

At UW-Whitewater, we are proud to be able to offer all our students access to state-of-the-art software, hardware, and computing facilities. Think of all these resources as your technology toolbox: tools for communicating, for managing your time, for managing your class-related work, and for making your life on and off-campus easier, and more fun.

This page includes brief descriptions and links to essential technology tools available to you on UW-W campus. It doesn't cover everything, but we hope it will be a starting point for your own explorations.

We've also included a few selected technology videos (more available on iTunes and Vimeo) and, after the beginning of the academic year 2010-11, a recording of technology overview presented to the incoming Freshman Class at the Young Auditorium on September 01, 2010.









Your Net-ID (top)

LINKS: Access to password setup and change:;
HawkCard Office (UW-W student ID Card):

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Your Net-ID is a combination of username and password that gives you access to many online services at UW-Whitewater. Logging-in with your Net-ID lets you use the computer workstations at labs on campus. Using your Net-ID you are able to access your e-mail and calendar account; access and edit your files stored on Google Docs; Log-into D2L, UW-W's online course management software; Use WINS, administrative software to register for classes, add or drop classes, and manage your schedule, change your mailing address, and access your financial information, including tuition payments, to mention just a few among many important services you can access with your Net-ID.

Your Net-ID username usually includes up to 8 first letters of your last name, followed by your first name initial, middle name initial, and the day of your birth (so username for Michael J. Smith, born on Sept.. 23, 1991, would be smithjm23). If you are not sure what your Net-ID username is, you can check it here - you will need your student ID card (HawkCard), with your student ID number on it (your id number is the 7-digit number in the middle of the number sequence).

When you use your Net-ID to log-in for the fist time, your default password is the same7-digit ID number, which you can find on your student ID card (HawkCard), mentioned above. After logging-in for the first time you will also be asked to set-up "challenge questions" - in the future, if you forget your password, simply go to, click "Forgot password?," and follow the instructions - knowing the answers to your challenge questions will let you reset your password, and log-in.

You should NEVER share your Net-ID password with anyone: UW-W staff will never ask you for your password, so if you ever receive such a request (for example, in an e-mail that claims to be from the University), it is NOT legitimate, and you should NOT respond.

For security reasons, you will need to change your Net-ID password once every 180 days. You will get an e-mail reminder when your current password is about to expire. You can also change your Net-ID password at any time when you think it may have been compromised.

Never click any links in any e-mail that encourages you to reset or change your password by clicking on a link - instead, if you want to change your password, in your browser go to, log-in, and follow instructions.

You may report any e-mails that ask you for your password to the Technology Support Center (TSC / Helpdesk) at or by phone to 262-472-HELP (-4357). On campus phones, you can dial extension HELP (4357).

Letting us know will help us warn others about such phishing attacks.

Your E-mail (top)

LINKS: Access to e-mail log-in at or access it from the main
UW-Whitewater home page (

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One business day after your PREVIEW session, your UW-W e-mail account will be active and accessible. You should check your UW-W e-mail regularly, because it is used by instructors and University administration to send you important messages and updates.

You access your UW-W student e-mail using online software Microsoft Outlook Web Access (OWA), which works directly in your web browser (Microsoft Internet Explorer, FireFox, or Safari), so there is nothing you'd have to download or install. Using OWA, you can access your e-mail from anywhere in the world where you have Internet access. You will need to log-in with your Net-ID. Although OWA is accessible using FireFox and Safari, you will need Microsoft Internet Explorer to access all of its features.

Your Personal Calendar (OWA) (top)

LINKS: Access to OWA Personal Calendar at, and a webpage with more information.

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Logging into your e-mail also gives you access to online calendar or OWA (short for Outlook Web Access), which is a great tool to plan your schedule and manage deadlines, course assignments, personal appointments, and dates. A separate webpage, has a printable handout with instructions on how to set up your class schedule in OWA, and a link to a brief overview video recorded by Microsoft.

Campus Calendar for Deadlines and Events (top)

LINKS: Access to Events Calendar (, and a web page with more information.

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UW-W Events Calendar lists various events on campus (for example, theater and music performances, gallery exhibits, sports events) as well as important academic dates and deadlines. More than just a listing of events, Events Calendar also allows you to add important dates and interesting events to your own, OWA Calendar, without having to re-type any information. To find out how to use Events Calendar, go to - both printable handouts and videos are available. To access the Events Calendar, go to

WINS, Campus Administrative System (top)

LINKS: Access to WINS log-in page at, and a web page with more information.


To register for courses, add, or drop classes, request transcripts, and access many other administrative functions that let you manage course enrollment, addresses, and finances, you will need to use an online program called WINS. This page offers more information, including printable handouts and 16 short videos (2-4 mins.) on how to use WINS.

Your Files (Papers, Notes, Blog, and Other Stuff) (top)

LINKS: A page with more information about Google Docs at UW-W, and comprehensive information page about file storage options on UW-W campus.

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We recommend the use of portable, handy USB drives for your everyday, working files. You can also back-up and store your personal files, on UW-W-supported version of Google Docs. Make sure you take a moment to watch our Express Videos on UW-W Google Docs information page that guide you through the basics of Google Docs, and show you how to use the service for storing your work securely.

You can access files and edit documents stored on Google Docs from anywhere where you have Internet connection (a computer lab on campus, classroom, home, or a coffee-shop miles away). 1 GB of space is provided for storing personal files. Google Docs is NOT the only file storage option - you can also create your own web-page, or blog. To find out more check out this page.

Buying Computer Hardware (top)

LINK: 4U program web page.

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UW-Whitewater has a computer purchasing program which lets you buy computer hardware (and software) at substantially discounted prices. We offer both Windows PCs and Macs, and all computers purchased through the 4U program fulfill the minimum hardware requirements, which means that you will be able to take full advantage of all technology tools our campus has to offer, such as campus-wide Wi-Fi coverage.

Even if you are not interested in buying a computer (perhaps you already have one, or plan to buy it elsewhere), 4U web pages are still worth a visit: they list the minimum hardware requirements that your computer should meet to work well on campus (for example, Wi-Fi cards that will let you connect to our network).

If you know what your major/minor will be, it may be a good idea to touch base with your major department before committing to a new computer purchase: some departments have specific hardware or software preferences or recommendations, and you should take these into account before making the final decision on what to buy.

Buying Software with Educational Discount (top)

LINK: Find out more about substantial educational discounts on software for UW students at

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Even the greatest and latest computer would not be much without great software. As UW-Whitewater student, you can buy software at a very significant discount, sometimes as much as 80% off the consumer list price. Your software can be ordered online.

Computer Labs and Other Facilities (top)

LINKS: Lab facilities on campus, their locations, and hours at

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State-of-the-art computing facilities are available on campus to all UW-W students!

UW-W campus has several computer labs with hardware (both Windows and Mac machines) and software that is likely to meet all of your coursework-related computing needs. And although it may be convenient to have your own computer, there is no requirement or need to purchase anything. Computer labs on campus are open during more than 90 hours per week, and have extended hours during particularly busy times (exam week). In addition to general-access labs, there are many departmental labs with workstations equipped with specialized software your department may ask you to use for some projects.

In addition to individual workstations, general access computer labs have partner pods - large-screen computer workstations, with several, easily movable chairs, perfect for working on a small group class project that involves 2-4 students.

There are also collaboratories (or "collabs"), small conference rooms with meeting tables, a wall screen and multimedia projector, a smart-board, and wired and wireless Internet access. Collabs are perfect for preparing and practicing important class presentations and brainstorming on group projects. Collabs are available at the Andersen General Access Lab and also inside the Library area, and can be reserved by groups with a minimum three students for up to 3 hours at a time, on a first-come, first-served basis.

D2L, UW-W Course Management System (top)

LINKS: Access to D2L, and iTunes Videos on how to use D2L (link launches iTunes). For help when you experience problems with D2L go here.

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D2L (short for Desire to Learn) is UW-W's online course management software. Although not all instructors use D2L, over 85% of UW-W courses have a D2L component, so there is a good chance you will have a chance to use D2L for one, or more, of your courses. D2L runs in your browser, so no additional software needs to be downloaded or installed.

What is available on D2L for each of your courses, depends on your individual instructors. Some instructors post the course schedule with assignments and deadlines online, some include reading materials, assignments, or handouts. Some instructors will ask you to upload your completed assignments as electronic files (for example, term papers as MS Word files), and some may ask you to take online quizzes or exams.

Although the extent to which D2L is used in each class will vary with each instructor and course, most instructors who decide to use D2L, at the beginning of each semester, will take the time to explain HOW it will be used in their class, and what the EXPECTATIONS are.

Clickers for the Classroom (top)

LINKS: For more information about clickers, go to iCIT Clickers Web Page ( To Register your clicker click here.


The Turning Point Keypad [aka Clicker] is a very small device that is roughly the size of a credit card and weighs about 1 oz.. A clicker lets you respond interactively to your instructor's questions during class, by pressing the appropriate button. Your answer is transmitted wirelessly, and recorded. Some instructors require clickers for their courses and use them for for taking attendance, polling students' opinions in large courses, or for quick quizzes during lectures.

The University Book Store (UBS) sells both new and used clickers. You will only need one clicker for all of your courses. Since there are different types of clickers, and manufacturers, it is important to buy your clicker from the UBS, rather than sources such as eBay or online sellers: otherwise you may spend the money buying something that will not work with the system used on campus. The UBS resells all used clickers with new batteries, and also sells and installs replacement batteries for a small fee. If you need a replacement battery, check with the bookstore first - depending on when you bought your clicker, you may be eligible for a free battery replacement.

The UBS also has the right tools which will not damage the screws on the clicker - that would make it impossible to re-sell if when you don't need it anymore.

For a clicker to work correctly, it needs to be registered with the system: it is a simple process you complete online, using your clicker's unique ID number. Regardless of how many of your courses each semester use clickers, you will only need to register your clicker once at the beginning of each semester (or, when you get a new or replacement clicker).

More Information about Technology on Campus (top)

LINKS: Videos on how to use essential technology resources on campus are available on iTunes U
(note: this link will start iTunes software on your computer), and on Vimeo.

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If you are reading a printed version of this page, please take a moment to check that you are reading the most recent version (this is version 3.0 of this document). The most up to date version of this page can always be found online.

Wi-Fi (Wireless) on Campus (top)

LINKS: For more information about Wi-Fi see this page.


UW-W offers free access to extensive wireless network (Wi-Fi) to all students, faculty, and staff with a valid Net-ID. This wireless connectivity enables accessing the Internet and online University applications (D2L, WINS, Google Docs, and others).Wireless access is available in all of the major academic and administrative buildings, many outdoor areas on campus, and most residence halls.

TSC - Technology Support Center / Helpdesk (top)

LINK/CONTACT: For TSC / Helpdesk information go to
You can contact the TSC Helpdesk by e-mail at, or by phone at 262-472-HELP (-4357).
On campus phones, you can simply dial extension HELP (4357).

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Technology Support Center, or TSC (formerly Helpdesk) is the campus go-to place for technical support. TSC can offer e-mail and over-the-phone assistance in troubleshooting the most common software and hardware problems, including questions about common software used on campus (for example Outlook Web Access or MS Office). TSC also provides assistance with password problems. If resetting the password is necessary, you will be asked to come to the TSC Helpdesk counter in person. TSC is located in the Andersen Library building (opposite end of the hallway relative to the actual library entrance).

This page last updated on Aug 31, 2010 (GJ). Icon Credits: All icons used based on their authors' respective licenses. Mailbag icon by Mayosoft; Blue key icon and web (two computers) icon by Aha-Soft; green calendar icon by Custom Icon Design; red calendar icon by Walrick (Eric Ribeiro); Earth-stop icon, Earth download, iPod Touch icon, iMac icon, and MacMini by Studiomx; greennetwork globe icon, USB stick icon, and green search icon by Benjigarner (CC-A-N-S). Red Mouse image on top of this page, copyright by istockphoto dot com / malerapaso.