Please note that the Internal Revenue Service (IRS) will NEVER contact you via email. If you receive such an email, do not open it as it likely contains some sort of virus or malware. You should NEVER provide you SSN/ITIN to anyone via an email. Also, the GLACIER Support Center will NEVER ask you to send your SSN/ITIN via email - and you should NEVER include it when sending in a support email.
Refund e-Mail Scam
There are several variations of the refund scam, in which an e-mail claiming to come from the IRS falsely informs the recipient that he or she is eligible for a tax refund for a specific amount. The fraudulent e-mail instructs the recipient to click on a link to access a refund claim form. The form requests personal information that the scammers can use to access the e-mail recipient's bank or credit card account. This notification is phony. The IRS does not send unsolicited e-mail about tax account matters to taxpayers.
Filing a tax return is the only way to apply for a tax refund; there is no separate application form. Taxpayers who wish to find out if they are due a refund from their last annual tax return filing may use the "Where's My Refund" link at www.irs.gov - the only official IRS Web site.