Associate Director - Financial Aid - 14686

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ATTENTION:

The Office of Financial Aid in the Division of Enrollment and Retention at the University of Wisconsin Whitewater seeks an ASSOC DIR, FIN AID/M (Associate Director).

JOB DETAILS:

The Associate Director of Financial Aid is a 12-month, full-time position that reports to the Director of Financial Aid. The Associate Director will assist the Director in providing direction and leadership for the day-to-day operations of the office, will oversee aspects of financial aid administration and aid programs, and will contribute to the development of office policies and procedures in accordance with applicable rules and regulations. She or he will support the Director in administration of all federal, state, and institutional financial aid programs, including compliance and reporting, and will make decisions and represent the office in the absence of the Director. Along with the Director, the Associate Director will be responsible for supervision, management, and the mentoring of staff.

The Associate Director is a key administrator in promoting and supporting multiple institutional plans and activities related to student success, retention, graduation and supporting diversity efforts. The individual will work as a team member in a fast-paced workplace focused on customer service, providing support to all students at the university. The Associate Director will serve as liaison with other institutional stakeholders, ensuring consistent and responsive delivery of information and support through administrative, committee, and outreach efforts.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree
• Seven or more years of progressively responsible experience with financial aid programs in a college or university setting.
• Extensive knowledge of Title IV regulations governing federal student aid. Areas of concern include verification, needs analysis, conflicting information, packaging, special circumstances, professional judgment, dependency overrides, federal reporting requirements, and return of Title IV aid.
• Knowledge of and adherence to FERPA and other privacy laws and regulations.

Desired Qualifications:

• Additional education (Master's degree in higher education, college student personnel, business administration, counseling, or a related field preferred).
• Previous leadership or management experience in the administration of student financial aid.
• Additional experience beyond seven years in a financial aid office or university setting. Knowledge of other university functional areas that work closely with the financial aid office and/or directly impact financial aid administration.
• Previous experience with financial aid programs designed specifically to support university recruitment, retention, and graduation goals.
• Experience with PeopleSoft/Oracle Campus Solutions and ImageNow.

Knowledge, Skills and Abilities:

• Experience with various financial aid systems, including COD, NSLDS, FAA Access, etc.
• Demonstrate the ability to effectively lead and guide personnel.
• Possess strong customer service and written and verbal communication skills.
• Must be detail oriented with excellent time management, analytical/problem-solving, and organizational skills.
• Familiar with integrated student information systems and document imaging systems.
• Proficiency with Microsoft Office.
• Commitment to the University of Wisconsin – Whitewater mission and vision.
• Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.
• Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds.

RESPONSIBILITIES:

The following examples of duties and responsibilities illustrate the general range of tasks assigned to the position, but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

1. In the absence of the Director of Financial Aid, serve as senior administrator in the office. Support the Director with overall administration of the office.
2. Hire, train, and supervise staff within the financial aid office.
3. Assist with the development, implementation, monitoring, and revision of policies and procedures relating to financial aid.
4. Monitor internal controls and processes to ensure consistent application of policies and procedures for all activities related to financial aid programs, as well as, review, interpret, and implement new and updated federal and state regulations.
5. Provide detailed information and professional guidance to students and family members regarding financial aid. Information is provided via telephone, email, in person, and occasionally to groups.
6. Help develop and implement programs to support university recruitment, retention, graduation, and other student success goals.
7. Serve as a liaison to federal, state, local, and professional agencies on financial aid matters, including federal, state, and University of Wisconsin System reviews and audits.
8. Participate in university committees and programs as needed.
9. Participate in professional organizations, conferences, and workshops when appropriate.
10. Complete all training and drills as required for the position.
11. Additional duties as assigned.

CAMPUS INFORMATION:

UW-Whitewater (http://www.uww.edu) is the largest regional comprehensive university within the UW System and enjoys a reputation as a high quality residential campus located near the scenic Kettle Moraine State Forest in southeastern Wisconsin. UW-Whitewater is situated on 400 acres of land and has an annual budget of more than $219 million. UW-Whitewater is located in the community of Whitewater, which has 14,622 residents and is within convenient driving distance to the metropolitan areas of Madison, Milwaukee and Chicago. The university enrolls more than 12,000 students in more than 50 majors housed within four academic colleges. UW-Whitewater also offers 16 master’s degrees and a Doctorate in Business Administration. The university’s strategic plan can be found at: www.uww.edu/strategic-plan. It has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. UW-Whitewater is a Division III NCAA university and member of WIAC (http://wiacsports.com). The campus has over 200 student organizations and is a vital economic engine for southeastern Wisconsin.

UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.

ORGANIZATION INFORMATION:

The University of Wisconsin-Whitewater is part of the 26-campus University of Wisconsin System (https://www.wisconsin.edu).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.

SPECIAL NOTES:

UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org)

TO ENSURE CONSIDERATION:

Applications received by October 3, 2018 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact us at 262-472-1072 or hrstudent@uww.edu.

For questions regarding the position please contact:

Melissa Walton
Assistant to the Associate Vice Chancellor
(262) 472-1385
waltonm@uww.edu

TO APPLY:

Only complete applications will be considered. A complete application includes online submission of the following documents:

• Letter of interest addressing all of the required qualifications
• Resume
• Names and contact information for at least three references

This Job ID is 14686.

Who are you?

A potential applicant who is NOT currently employed by the University of Wisconsin System, click here: UW-Whitewater External Applicants

A current employee of the University of Wisconsin System, click here: UW-Whitewater Internal Applicants

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