Career Services Director - Career Services - 17218

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The Department of Career Services (Career & Leadership Development) at the University of Wisconsin-Whitewater seeks a Career Services Director (DIR, CAR PLN & PLC/M).

This will be a full-time Limited appointment serving at the pleasure of the Chancellor. To learn more about this type of appointment please see the UW System Administrative Policy 1251: Appointment Terms & Designation of Positions and the Personnel Rules.


The Director of Career Services is charged with providing comprehensive career education and professional development to undergraduate students/graduate students/alumni in multi-disciplinary based departments, overseeing career/professional development resources for these constituents, developing and conducting workshops on job search techniques and related issues, and providing outreach to employers and external constituents. The director will strive to create a welcoming, equitable, and inclusive work environment.


Minimum Qualifications

  • Master’s Degree from an accredited institution
  • Five years of progressive administrative management experience in college career services or similar experience in career development in a business or community environment
  • Successful leadership and/or experience supervising professional staff
  • Proven fiscal management skills with the ability to successfully manage a departmental budget and make budget decisions that impact staffing, programs, and services
  • Demonstrated experience and commitment to diversity, equity, and inclusion work in professional environment
Desired Characteristics:
  • Master’s Degree in Counseling Psychology, Counselor Education, Student Affairs, Student Services Administration, Higher Education or related discipline from an accredited institution
  • Excellent relationship building skills, including the ability to proactively and successfully foster professional relationships with employers, faculty, staff, and students
  • Possess multicultural awareness and competence
  • Ability to work in a diverse environment and serve constituents from a variety of backgrounds
  • Excellent public speaking skills, process improvement, training, and other leadership skills
  • Knowledge of relevant career services software programs and database systems that support career services functions
  • Experience with writing and presenting grant proposals
Knowledge, Skills & Abilities:
  • Excellent written and verbal communication skills, and attention to detail
  • Strong organizational, customer service and problem-solving abilities
  • Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
  • Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds

Administrative Duties
  1. Direct, oversee, and establish programs, services, policies, procedures, and priorities to ensure the effective functioning of Career Services
  2. Provide strategic leadership, planning, goals setting and assessment for Career Services
  3. Responsible for supervisory authority of the department including: talent acquisition, professional development, supervision, and evaluation of Career Services staff, including 3.0 FTE direct and 4.0 FTE indirect employees
  4. Develop and implement policies and procedures to ensure the delivery of quality services across all areas of Career Services
  5. Develop and oversee department budget in compliance with institutional and UW System financial policies
  6. Directs strategic planning initiatives and establishes career services goals and objectives to ensure appropriate use of financial, administrative, and staffing resources, and alignment with the University’s strategic plan.
  7. Coordinate the department’s assessment plan, including the development of the annual report and assessment of programs and services
  8. Generate additional revenue streams for the department by creating new programs and expanding existing ones
  9. Serve as the primary liaison to UW-W at Rock County students and staff and expand Career Services offerings for Rock County students
  10. Develop initiatives that assess and utilize new and existing technology to enhance services for students, alumni and employers and increase efficiency for staff.
Career Education & Consultation
  1. Advocate for resources for University-wide career services and lead efforts to educate the campus community about the career development needs of students
  2. Serve as subject matter expert to students and alumni in multi-disciplinary majors about strategies to design their career/professional development path.
  3. Plan and execute in-person and virtual workshops, programs, content, and digital resources to help students and alumni career exploration, branding, networking, interviewing and job & internship search strategies.
  4. Create educational virtual activities such as weekly/monthly workshops, informational webinars, panels, and office hours specialized for students/alumni.
  5. Collaborate with program directors, faculty, and administrators in multi-disciplinary departments to develop training programs and resources effectively prepare undergraduate and graduate students for employment.
  6. Continue and expand departmental services and programs for underrepresented and marginalized students through collaboration with other departments, employers, and workforce organizations.
  7. Develop new and innovative methods for coaching undergraduate and graduate students both in-person and virtually.
  8. Seek out and maintain current knowledge of trends and issues in career services and higher education, including recruiting and local labor workforce trends, as well as the professional ethics and standards as noted by the National Association of Colleges and Employers
Employer Relations Duties
  1. Develops and manages ongoing relationships with companies, agencies and organizations, that leads to employment opportunities (internships and full-time) for a diverse student body.
  2. Coordinate the Career Services Employer Sponsorship program, including promotion, expansion, and collaboration with the Philanthropy and Alumni Engagement office.
  3. Develop employer relations strategy, including target organizations and plans for connecting with them.
  4. Coordinate with employer partners to conduct employer focused events, such as annual career fair, employer information sessions, on-campus interviews, panels, etc.
  5. Educate employers on best ways to connect with students and on tools available to employers for student interaction and evaluation.
  6. Market organizations’ opportunities to interested students based on recruitment needs.
  7. Serve on university-wide or regional or national professional association committees to promote relevant career initiatives for the community and for students.
Partnerships & Outreach
  1. Develop strategic relationships with key stakeholders (directors, staff, faculty, etc.) to facilitate continuous needs assessment and the effective implementation of professional development for students and alumni.
  2. Work with colleagues across the institution to capitalize on university resources to benefit our students and alumni.
  3. Initiate and maintain external partnerships with Whitewater alumni through in-person and virtual networking receptions, alumni events, employer visits and institutional-wide activities.
  4. Actively participate in organizations (e.g. CCCI, NACE, NCDA, etc.) and professional development activities to enhance programs and activities which align with Career Services’ priorities and the institution’s mission, strategic goals, and objectives
  5. Assist with communication efforts for Career Services via e-mail, social media and website.
  6. Represent Career Services to all constituents, including but not limited to faculty, staff, students, administrators, University trustees, alumni, employers, other UW System career services directors and colleagues, professional associations, and visiting guests.

The University of Wisconsin Whitewater’s Career Services is a centralized office in the Division of Student Affairs that serves undergraduate and graduate students as well as alumni from all majors on campus. The mission of Career Services is to assist students and alumni in developing lifelong skills to find gainful experience and professional employment by partnering with employers, faculty, and staff through the lens of equity. The Career Services Director provides the vision, leadership and coordination for the department to serve its primary and secondary stakeholders.


Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.

The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.


The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System (https://www.wisconsin.edu).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.


UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org).


University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings is targeted to be implemented mid-2021. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/

The University of Wisconsin - Whitewater has the authority to implement temporary workforce reduction and cost saving measures to address financial challenges resulting from the COVID-19 Crisis, consistent with Wisconsin law and Board of Regents, UW System, and UW-Whitewater policy and procedure.


Applications received by noon on Monday, June 21, 2021 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1072 or hrstudent@uww.edu.

For questions regarding this position, please contact:
Jessica Smith
Director - CITEE


Only complete application packages will be considered. This includes online submission of the following documents:
  • Cover Letter
  • Resume
  • Name and contact information for three professional references
This Job ID is 17218.

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