Circulation Supervisor - University Library - UWW INTERNAL ONLY - 16631

This posting is no longer available.

INTRODUCTION:

The University Library at the University of Wisconsin - Whitewater at Rock County seeks a Circulation Supervisor (LIBRY SER ASST - ADV).

This is an internal posting for current UW-Whitewater employees. Applicants who currently are not employed by UW-Whitewater in a qualifying category (University Staff, Academic Staff, Faculty, Limited) will not be considered. After review of internal applicants the position may be opened for public application.

JOB DUTIES:

This position has responsibility for library circulation, interlibrary loan, materials processing and supervising student staff. Other duties include providing research assistance to users, performing other public and technical duties, and proctoring tests for students with documented testing accommodations. The work performed requires extensive knowledge of and experience with library practices and procedures, in addition to a significant degree of decision-making and problem-solving ability. The position supports the customer service and educational mission of the Library, works under general supervision and reports to the Academic Librarian.

40%   A. Patron Services and Reference

1. Assist library users in resource discovery and retrieval; provide basic research assistance in the absence of an academic librarian, referring patrons to curated library electronic resources.
2. Provide routine public service duties including the full range of circulation services; charging, discharging, renewals, generating community borrowing cards and maintaining patron records.
3. Assist Library Support Services with lost or overdue material collection and the billing process.
4. Supervise activity in the library and field complaints or suggestions from library users.
5. Maintain pleasant and user-friendly library physical space.
6. Participate in library team decision making to improve library space and services.
7. In the absence of the CASE associate, assist students and staff with library technology and student ID card creation as needed.

30%   B. Materials and Collections

1. Manage interlibrary loan, internal and external to the UW System, including request processing, material routing/shipping, invoicing and updating ILL software (in partnership with LSS).
2. Oversee and/or coordinate the South Central membership libraries delivery system.
3. Order materials including books, media, serials and supplies – communicating with LSS staff. May be responsible for the use and the security of credit cards and for maintaining invoices for incoming library supplies.
4. Promote new library resources to students, faculty and campus staff. This may include physical or virtual displays, newsletters, emails or other promotional materials.
5. Oversee and/or conduct the processing of new materials including adding item records or serial holdings in the library catalog.
6. Participate in weeding of physical materials including scanning, list preparation, distribution, and disposal of discarded items via approved methods.
7. Participate in inventory process per the institutional schedule.
8. Oversee and/or conduct shelving and shelf reading.
9. Manage the course reserves collection.

25%   C. Operations Oversight

1. Provide the full range of library services and operations when other personnel are not available.
2. Understand campus emergency procedures and assist with library evacuation, shelter, or other protocol as needed.
3. Follow established library opening and closing procedures, communicate security concerns to a supervisor or campus administration.
4. Recruit, interview, hire, train, schedule, mentor, supervise, and evaluate library student workers.
5. Approve bi-weekly student electronic timesheets.

5%   D. Professional Development and Institutional Service

1. Participate in community, campus, and/or institutional service including committee participation.
2. Assist with institutional library projects or initiatives as needed.
3. Engage actively in professional development by attending conferences, workshops, and/or coursework.

QUALIFICATIONS:

Minimum Qulifications:

• Customer service experience
• Experience teaching, training, or coordinating others
• Computer troubleshooting experience

Desired Qualifications:

• Experience working in a library setting
• Experience with integrated library systems platforms

Knowledge, Skills and Abilities:

• Knowledge and experience in customer service.
• Ability to work independently under a variety of complex rules and regulations.
• Ability to supervise and train student employees.
• Ability to work collaboratively with faculty, administrators, students and staff from diverse socioeconomic backgrounds.
• Skilled with computer hardware (e.g. personal computers, printers, and scanners) and software (e.g. Microsoft Office and library service systems).
• Excellent interpersonal skills, including written and oral communications.
• Mature and sensible judgment with ability to handle unanticipated situations, when serving as sole staff member.
• Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
• Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds

CAMPUS INFORMATION:

Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.

The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.

ORGANIZATION INFORMATION:

The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System (https://www.wisconsin.edu).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.

SPECIAL NOTES:

UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org).

CONDITIONS OF APPOINTMENT:

University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings is targeted to be implemented mid-2021. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/

The University of Wisconsin–Whitewater has authority to implement temporary workforce reduction and cost saving measures to address financial challenges resulting from the COVID-19 crisis, consistent with Wisconsin law and Board of Regents, UW System, and UW–Whitewater policy and procedure.

TO ENSURE CONSIDERATION:

Applications received by September 27, 2020 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1072 or hrstudent@uww.edu.

For questions regarding this position, please contact:
Paul Waelchli
Library Director
262-472-5516
waelchlp@uww.edu

HOW TO APPLY:

Only complete application packages will be considered. This includes online submission of the following documents:

• Cover Letter
• Resume
• Name and contact information for three professional references

This Job ID is 16631.

Who are you?

A current employee of UW-Whitewater, click here and type in the Job ID: UW-Whitewater Internal Applicants

Before you get started with the online application process, we recommend you preview the frequently asked questions (FAQs) by selecting the link below.
Apply Online FAQs