University Health and Counseling Services

Changes to University Services and Operations

Athletics All winter and spring sports and athletic activities have been suspended.
Business Travel Suspended until further notice.
Classes Face to face courses have been suspended for the remainder of the spring semester and for Summer 2020. Alternative methods of instruction will begin March 30 and continue throughout the Summer session. Online courses are still running as normal.
Employees Beginning Monday, March 23, only employees needed to deliver necessary campus services that cannot be completed through telecommuting will physically remain on UW-Whitewater's campuses.
Events All events including campus visits and tours are canceled until further notice.
Student Employees May begin to continue working with supervisor approval. Students should be excused from their on-campus job if they are leaving the area to go to their permanent residence.
UW-Whitewater Campus Campus buildings are closed to the public as of 5 p.m. on March 20. See tables below for exceptions and information about virtual services.
UW-Rock County Campus Campus buildings are closed to the public as of 5 p.m. on March 20. See tables below for exceptions and information about virtual services.

Open with modified hours or service

Bookstore and Textbook Rental on Whitewater and Rock County Campus

Closed to public. Open from 8 a.m. - 4:15 p.m., Monday - Friday for textbook related questions, drop-offs and pick-ups.
UW-Whitewater Bookstore: (262) 472 - 1280 or email bookstore@uww.edu
UW-Whitewater Textbook Rental: (262) 472 – 1302

Rock County Bookstore and Textbook Rental: (608) 758 – 6565 or email bookstore@uww.edu

Cashier's Office Department deposits can be arranged by calling the cashiers office at (262) 472 - 1378. Once a time is set, the staff member will meet the department representative at the Hyer Hall door to accept the deposit and have the department representative sign.
Dean of Students

Staffed from 9 a.m. - 3 p.m. Monday - Friday for remainder of semester Services available by appointment only and call the office number when arriving. Majority of staff are working remotely and are available via phone, WebEx or Email.
Call (262) 472 - 1533

Dining Services All dining locations are closed with the exception of Prairie Street Market in Esker Dining Hall. View more information here.
ICIT Help Desk

Monday - Friday, 8 a.m. - 4:30 p.m.
By appointment only so please call (262) 472 - 4357 or Email helpdesk@uww.edu to schedule an appointment.

Click here for Helpful tools and tips for Working, Teaching and Learning Remotely

Parking Services Lobby closed. Drive-thru window hours are 8 a.m. to 4 p.m. Monday-Friday. The self-serve vending kiosk is available for use outside of these hours.
Police Services Officers on campus 24/7.
Administration onsite from 7:45 a.m. - 4:30 p.m. Monday through Friday
Room Assignments Office Monday - Friday: 8 a.m. - 4:30 p.m.
Call (262) 472 - 4200
Shipping and Mailing Center

Revised Hours Monday through Friday from 7 a.m. - 11 a.m.
During this time mail will be delivered as normal as well as pick up and ship out any outgoing mail. For members of the campus that cannot pick their mail up on campus, the mail center is able to ship your mail to your home address.

If you have any questions regarding these changes, please feel free to the give the Mail Center a call at 262-472-6726.

Student Affairs Office Staffed from 9 a.m. - 3 p.m. Monday - Friday for remainder of semester
Services available by appointment only and call the office number when arriving. Majority of staff are working remotely and are available via phone, WebEx or Email.
Call (262) 472 - 1051
University Center

Services are available by appointment only.

University Center Information Desk: Staffed from 8 a.m. - 4 pm.
Phone: (262) 472 - 1170 
Email: infodesk@uww.edu

HawkCard Office:
Staffed from 8 a.m. - 4 p.m.
Phone: (262) 472 - 1437
Email: hawkcard@uww.edu

University Health and Counseling Services

Our doors are open from 9 a.m. - 3 p.m. Monday through Friday. UHCS has Health and Counseling staff available via phone and email from 8 a.m. - 4:30 p.m. For the safety of students and staff, we are asking that anyone visiting UHCS call to make an appointment. May visits have been changed to phone visits. No walk-in appointments.

For scheduling and office questions, please contact Health Services at (262) 472 - 1300, and Counseling Services at (262) 472 - 1305.

Health Services:

  • If you need a prescription refill from our dispensary - call to make an appointment to pick up
  • If you need a well exam or physical - we are not performing these exams at this time
  • If you need to be seen for a health issue - call for an assessment over the phone; Our triage team will determine if you need to go to the ER, come in for an appointment or can be seen via telehealth.

For more information on Health and Counseling Services and updates on Covid-19 please visit: https://www.uww.edu/uhcs/covid19

University Housing

Office Operating Hours (closed to the public; rotating staff only)

Walk-up service/Mail forwarding/Package Pick-up (Goodhue 1st Floor Front Desk:
Monday - Friday: 9:30am-3:30pm
Call (262) 472 - 4255

Residence Life:
Monday - Friday: 8 a.m. - 4:30 p.m.
Call (262) 472 - 5275

ResNET Hours:
No walk-in appointments. Services will continue via phone and email,
Monday - Friday: 8 a.m. - 4 p.m.
Contact: ResNET@uww.edu or (262) 472 - 3233

DEV Staff Hours:
Hours will vary. No walk-in appointments.
Contact: orlweb@uww.edu or (262) 472 - 3232

Media Staff Hours:
Hours will vary. No walk-in appointments.
Contact: uhmedia@uww.edu

UW-Whitewater Foundation Staffed 7:45 a.m. - 4:30 p.m. with minimal on-site staffing as needed to process gifts, process check requests and conduct other banking business.
UW-Whitewater Nature Preserve Trails Currently Open. All users are advised to maintain six feet of physical distance and pick up litter and pet waste. Any questions email sustainability@uww.edu
UW-Whitewater TV

Tuesday, March 24 - Sunday, April 5, 2020 - Closed Beginning Monday, April 6 (until further notice):
Monday - Thursday: 9 a.m. - 5 p.m.
Friday - Sunday: Closed

Primary Contacts:
Jim Mead, Director of UW-Whitewater TV - meadj@uww.edu
Eric Stelter, Sr. Television Artist - stelterEM27@uww.edu

Williams Center Closed until further notice. Rec sports, facilities and athletics will be monitoring phones. Watch for non-fitness center workouts on social media. For more information visit https://www.uww.edu/recsports.

Open with remote services only

Academic Advising and Exploration Center Working remotely. Call (262) 472 - 5220 or email advising@uww.edu
Accounts Payable Working remotely. Requests for payments (i.e. quick orders, PIRs) should be emailed by an Authorized Signer to finsrv@uww.edu. Vendors should be emailing invoices to wtwap@uww.edu. Vendor payments will continue to be processed.
Admissions Working remotely. Call (262) 472 - 1440 or email uwwadmit@uww.edu
Adult Student Services Leave a message at (262) 472 - 1619 or email smithlm11@uww.edu
Anderson and Lenox Libraries

Closed, however, online resources are available. This is a quick guide to library services and support: https://libguides.uww.edu/remoteresources

Librarian research and reference assistance is available through via chat and Webex Conference

Laptop and iPad equipment is available for checkout upon request beginning Friday, March 27 throughout the semester.

As physical items are requested through the online catalog, they can be picked up through the drive thru service or shipped through USPS

Anderson Library: (262) 472 - 5511 or email library@uww.edu
Lenox Library: (608) 758 - 6533
Reference Desk: (262) 472 - 1032

Budget Office Working remotely. General budget questions or concerns can be directed to Todd Carothers at carothet@uww.edu. If you are currently working with a specific budget team member, please continue to contact them via email.
Campus Tutoring Leave a message at (262) 472 - 5948 or email tutorctr@uww.edu
Career and Leadership Development

Visit www.uww.edu/cld for updates on all department services and contacts.
Contact (262) 472 - 1471 or email career@uww.edu

Career advising available online - students should email their Career Advisory directly to schedule a virtual appointment.
(List found here: https://tinyurl.com/UWWCareerAdvice)

Web based services: Handshake, Interview Stream, Connect and other online services are available 24/7. Student Organization Resources can be found at: https://tinyurl.com/UWWStudentOrgs
Questions email involvement@uww.edu

Cashier's Office - Students

The in-person cashier window is now closed until further notice. If you have questions about a payment, refund or scholarship, you can call (262) 472 - 1378 or email cashiers@uww.edu

We encourage students to pay their student account online through TouchNet. You can get into touchnet.com through your Student Center, under Student Financial Account, Make a Payment.

Center for Inclusive Transition, Education and Employment Working remotely until further notice. WIOA interviews are offered and provided remotely to employers remaining open with willing employees. Grant Operations and DHS grants continue.
Center for Students with Disabilities Working Remotely Monday - Friday 8 a.m. - 4:30 p.m. through the remainder of the semester.
Phone: (262) 472 - 4711
Email: csdat@uww.edu
Children's Center

Children's Center is closed. Staff are working remotely.
Phone: (262) 472-1767
Email: ccdirector@uww.edu

Continuing Education Services (CES)

Working remotely. Available by calling (262) 472 - 3165 or email the following accounts for assistance for either the Whitewater or Rock Campus.

General Inquiries/Events/Camps: cesevents@uww.edu
Event Financials: campspayroll@uww.edu
Marketing/Technology: gcetech@uww.edu
Website: https://www.uww.edu/ce/camps/

Financial Aid Office Working remotely. Call (262) 472 - 1130 or email uwwfao@uww.edu
Financial Literacy Center In-person appointments have been suspended. Staff and financial coaching sessions continue to be available online or by phone. Request individual appointments using our website or by email finlit@uww.edu
First Year Experience Office Working remotely. Call (262) 472 - 3205 or email fye@uww.edu
General Accounting Services Departments can continue to send transfer requests and questions to financial services staff through finsrv@uww.edu
Grant Accounting Working remotely. Questions or concerns email Jodi Sumpter at sumpterj@uww.edu
Human Resources Working remotely. Call (262) 472 - 1024 or email hr@uww.edu
International Student Services Leave a message at (262) 472 - 4992 or email international@uww.edu
LEARN Center Working remotely. Available by calling (262) 472 - 3192 or email Heather Pelzel at pelzelh@uww.edu or Susie Feuerstein at learn@uww.edu
Office of Academic Assessment Available by phone Monday through Friday between 8 a.m. - 4:30 p.m. (262) 472 - 1202 or (262) 472 - 5671
Printing Services Closed for walk in services. Printing services is available to continue assisting with projects in progress and to route print orders to vendors as appropriate. Contact via email at printservices@uww.edu
Procurement Working remotely. Please send emails, purchase requisitions and supporting documents (PDF Format) to purchasing@uww.edu
  • Purchase requisitions must have an email from authorized signatory for approval
  • Please hold all purchasing card logs until the University is open for normal operations
  • Secure documents (e.g. W9 with SSN#) must not be shared via email. Please fax forms to (262) 472 - 1977. Staff will be in office weekly to scan/image these documents for set up.
Public Records Requests Open with remote services and modified services upon request. Requests for records should be made through email at pra@uww.edu and/or via telephone (262) 472-1772. Appointments to inspect records on-site will be arranged on a case by case basis, and in accordance with the CDC’s social distancing guidelines.
Registrar's Office Working remotely. Call ( 262) 472 - 1570 or email registrar@uww.edu
School of Graduate Studies Working remotely. Available by calling (262) 472 - 1006 or email gradschl@uww.edu or visit https://www.uww.edu/gradstudies
Student Accounts The in-person student appointments have been suspended. Contact (262) 472 - 1378 or email sfs@uww.edu. Students may still access WINs to manage their student account.
Sustainability Office Working remotely. Email sustainability@uww.edu
Upham Greenhouse Working remotely. Appointments only. Email sustainability@uww.edu
UW-Whitewater at Rock County
Warhawk Solutions Center (Advising
Admissions and Student Services)
Remote services available. Call (608) 758 - 6541 or email uwwrockinfo@uww.edu to get assistance or they can email their advisor directly.
Warhawk Pantry Working remotely. Appointments only. Email foodpantry@uww.edu
Warhawk Shuttle Available for campus-related activities. Email shuttlebus@uww.edu