College of Business and Economics
Upham Hall

Balaji Sankaranarayanan
Associate Professor

  • Office Location: Timothy J Hyland Hall
  • Phone: (262) 472-5467
  • Email: sankarab@uww.edu
  • Department(s): IT SUPPLY CHAIN MANAGEMENT
COBE Research Award
September 2016
COBE, UWW
Best Cross-Divisional Paper Award
2012
OCIS division, Academy of Management (AoM) Meeting, Boston
Best Paper Award
2012
Global Business Development Institute (GBDI) conference
Philips D. Cooper Award for Best Case in Healthcare
2011
Case Research Journal
Panschar Teaching Award
2007
Kelley School of Business, Indiana University

Ph.D.
Information Systems
Kelley School of Business, Indiana University, Bloomington
2008
M.S.
Computer Science
University of Illinois-Chicago
2003
B.E.
Computer Science and Engineering
University of Madras
2000

INFORMS
2008 - Current
Association of Information Systems
2003 - Current

Spinning up Telemedicine Adoption by Ambulatory Clinics: Insights from a State-wide Survey
Telemedicine and e-Health
Customer Value Creation in CRM Initiatives: The Impacts of Organizational Learning and IT Capabilities
Proceedings of the Americas Conference on Information Systems.
Would Technology Obliterate Medical Transcription? The Antecedents and Consequences of Technology-Driven Obsolescence Perceptions on Turnover Intentions of Medical Transcriptionists
ACM SIGCPR Conference
Radio frequency identification– enabled capabilities in a healthcare context: An exploratory study
Health Informatics Journal
Vol. 22 Iss. 3 Pg. 562-578
Healthcare IT Capabilities and IT-Enabled Innovative Practices in Regional Healthcare Organizations
Proceedings of the Americas Conference on Information Systems.
Healthcare IT Capabilities and IT-Enabled Innovative Practices in Regional Healthcare Organizations
AMCIS conference
Lateral Coordination Mechanisms and the Moderating Role of Arrangement Characteristics in IS Development Outsourcing
Information Systems Research
Vol. 25 Iss. 4 Pg. 747-760
Beyond Electronic Medical Records: Key Capabilities for exploiting IT in Healthcare
Cutter IT Journal
Error Rates in Physician Dictation: Quality Assurances in Medical Record Production
International Journal of Health Care Quality Assurance
Vol. 27 Iss. 2 Pg. 99-110
Interpersonal Relationship-building: Another Key Success Factor in Global Software Development
Global Business Development Institute Conference
Technology and Context: A Sociomaterial Perspective on Technology Enabled Change
Academy of Management Meeting
The Value Proposition of Captive Offshore Development Centers: Exploring the Role of IT Capabilities and Antecedent Factors
45th Annual Hawaii International Conference on System Sciences.
Capability Maturity Framework for Captive Offshore Development Center
Fifth Global Sourcing Workshop, Courchevel, France
Controls in the NICU
Case Research Journal
Vol. 31 Iss. 4 Pg. 1-8
Customer-Provider Strategic Alignment: A Maturity Model
Service Systems Implementation, Service Science: Research and Innovations in the Service Economy, Springer
IT-led Process Reengineering: How Sloan Valve Redesigned its New Product Development Process
MIS Quarterly Executive
Vol. 10 Iss. 2 Pg. 81-92
Managing Change in Information Systems Outsourcing Arrangements: A Multi-Method Approach
ISIS Conference, Hyderabad
RFID-enabled Capabilities and their Impacts on Healthcare Process Performance
31st International Conference on Information Systems
The Effects of Client Governance Mechanisms and Relational Exchange on IS Outsourcing Effectiveness
31st International Conference on Information Systems
Aiming at a moving target: IT alignment in toy companies
18th European Conference on Information Systems
Exploring Transition in Healthcare Information Systems: A Process Perspective on RFID-enabled Change
30th International Conference on Information Systems
RFID-enabled Process Capabilities and its Impacts on Healthcare Process Performance: A Qualitative Study
17th European Conference on Information Systems.
IT Infrastructure Outsourcing at Schaeffer (B): Managing the Contract
Managing Information Technology, Sixth Edition, Prentice Hall
Critical Capabilities for IS Offshore Outsourcing
MIS Quarterly Executive
Vol. 6 Iss. 3 Pg. 147-164
Exploring the Key Capabilities for Offshore IS Sourcing
27th International Conference on Information Systems
Offshore Software Development: Assessing the Effects of Project Requirements and Client ISD Capability
39th Annual Hawaii International Conference on System Sciences
Critical Team Level Success Factors of Offshore Outsourced Projects
38th Annual Hawaii International Conference on System Sciences
Strategic IS Sourcing and Dynamic Capabilities: Bridging the Gap
38th Annual Hawaii International Conference on System Sciences
Visualization Strategies and Tools for Enhancing Customer Relationship Management
Communications of the ACM
Vol. 47 Iss. 11 Pg. 92-99

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