Web & Video Conferencing

Web and video conferencing tools enable UW-Whitewater faculty, staff and students to easily collaborate with people from around the globe.

What is WebEx Web Conferencing?

WebEx is an online web conferencing tool that allows you to meet with colleagues or classmates anywhere in the world using your internet connection and web browser. With WebEx, you can host virtual meetings online using audio and video, share presentations and files, chat (IM) with others and conduct online presentations using screen sharing. 

What is Cisco Telepresence Video Conferencing?

The Cisco Telepresence video conferencing units are flexible, high-quality video systems designed to help campus administrators and staff members easily connect with groups of colleagues across the UW System. These multipurpose collaboration rooms eliminate geographic boundaries by enabling secure voice, video and presentation sharing with other organizations and universities. 

When Should I use WebEx Versus Telepresence? 

Webex: WebEx can be used by UW-Whitewater students,  faculty or staff to connect to internal and external meeting participants. Each participant uses their own computer to join the video conference. 

Telepresence Video Conferencing Unit (faculty and staff only): Telepresence can be used to create video conference meetings with remote UW System colleges, and other Telepresence-enabled organizations. Telepresence is ideal for online meetings with multiple participants in the same room.

How to Login To WebEx:

WebEx for Faculty/Staff: You can log into WebEx by going to uww.webex.com. Login using your Net-ID and password. 

WebEx for Students: Students can create and host WebEx meetings by going to uwwstudents.webex.com. Login using your Net-ID and password. 

Who Can Access WebEx?

  • Faculty, Staff, Students: All UW-Whitewater faculty, staff and students have the ability to create, host and join WebEx meetings using WebEx. Staff/Faculty can create an host WebEx meetings using uww.webex.com. Students can create and host meetings using uwwstudents.webex.com
  • Other: Participants, outside of the UW-Whitewater organization, can join a WebEx meeting if they have the WebEx meeting link and meeting password.

WebEx Features:

  • Meeting Center:  Staff/Faculty can host virtual meetings containing up to 1000 participants. Students can host a meeting with up to 8 participants. Share files, chat face-to-face using video, and share your screen to display professional virtualized presentations.
  • Event Center (WebEx for Staff/Faculty only): Support for up to 1000 participants. Host real-time online events on a large scale. Share files, presentations, and stream live video. Interact with participants using interactive features such as web-polling, Q&A, and chat.  
  • Training Center (WebEx for Staff/Faculty only): Deliver highly interactive training classes, online, using audio and video conferencing, screen sharing, breakout sessions, and hands-on learning labs. Testing, tracking and grading capabilities are included.
  • Support Center (WebEx for Staff/Faculty only): Provide support for up to 5 users per session. Integrated high-quality video allows for real-time video chatting with audio. Allow support personnel to observe and troubleshoot software and system problems remotely. Reboot and reconnect to a user without losing your support session, even while in safe mode.  Allow support technicians to take control of your screen to troubleshoot and diagnose problems quickly.

Faculty Best Practices

Have a question? Check out our frequently asked questions below. Not seeing what you are looking for? Contact the Technology Support Center at 262-472-HELP (4357) or helpdesk@uww.edu.

WebEx FAQ List

Staff and faculty using uww.webex.com are able to record and download WebEx sessions to the WebEx server or locally to a computer. Students using uwwstudents.webex.com are can only record meetings locally to their computer. 


1. Staff and faculty will go to :uww.webex.com. Students will go to uwwstudents.webex.com
2. Sign into WebEx using your Net-ID and password. 
3. Select One-Click Meeting located under the "Host a Meeting" header in the left-hand toolbar. 
4. Install the WebEx plugin if you have not done so in the past. 
5. The WebEx Meeting Center window should now launch. 
6. Select your audio conference method - Click the "Call Using Computer" button to use audio through your computer or use a phone to call into the WebEx meeting using the phone number provided. 
7. Click the Invite and Remind button to send a meeting invite to others.


1. Click the "Join WebEx Meeting" link that appears in the email you received containing the WebEx meeting information.
2. If asked, enter your name and email address, then click the "Join" button.
3. If you receive any pop up messages about downloading or installing the WebEx plugin, accept and install it.
4. Once the Webex meeting interface has launched, click the "Call Using Computer" button to join the meeting using your computer's microphone and speakers, or call into the meeting using a traditional phone.  


Please see the instructions here to create an audio-only WebEx conference. 


The WebEx web conferencing interface is not currently supported on Google Chromebooks. Please use a Windows PC or Mac to access WebEx. 


Staff and faculty WebEx does allow for people to join the audio portion of the meeting by calling the phone number listed in the meeting email. Student WebEx only allows for students to join the audio portion of the student meeting using computer/headset audio. 


Who can Access Telepresence Video Conferencing?

UW-Whitewater campus administrators, faculty and staff can reserve Cisco Telepresence video rooms and create video conferences using Telepresence. Faculty and staff can also connect to Telepresence meetings using Jabber or Jabber Guest. 

Where are the Telepresence-enabled rooms located?

  • Hyland 2100 (Classroom)
  • Hyland 2200 (Classroom)
  • Winther 1008
  • Winther 1010
  • Winther 1011
  • Winther 1013
  • Winther 2001 (Classroom)
  • Laurentide 1015
  • Andersen Library 1230A (Classroom)
  • Andersen Library 1007
  • McGraw 1
  • Hyer 142
  • Hyer 335

How can I organize a video conference meeting using Telepresence?

  1. Reserve an available video conferencing room for your preferred date and time using uww.edu/reserve.
  2. Reach out to meeting participants to get the technical details of how your participants will be joining your meeting. Are they using another Cisco Telepresence unit or WebEx to connect to your meeting?
  3. Retrieve the participants IP Address, SIP Address or WebEx address so that you may join them to your meeting.
  4. Contact the Technology Support Center (Helpdesk) with your Telepresence meeting information, date and time, scheduled room and each participant's technical information from steps 2 and 3.
  5. Forward the Telepresence meeting information to your participants once scheduled with the Technology Support Center (Helpdesk). 

Have a question? Check out our frequently asked questions below. Not seeing what you are looking for? Contact the Technology Support Center (Helpdesk) by emailing helpdesk@uww.edu

Telepresence FAQ List

Cisco Telepresence video conferencing is high quality video conferencing that enables campus administrators, faculty and staff members easily connect with colleagues across the UW system and other Telepresence enabled organizations.  


Meeting requests should be scheduled with the TSC Helpdesk at least two weeks prior to the meeting date.


Telepresence video conference rooms can be scheduled by UW-Whitewater faculty and staff. Students should use WebEx for their web conferencing needs. 


1. Reserve one of the following Telepresence video conferencing rooms using uww.edu/reserve

  • Andersen Library 1007

  • Hyer Hall 142

  • Hyer Hall 335

  • McGraw Hall 1

2. Reach out to your colleagues from the different UW Systems to get the IP Address of the room they will be using to connect to your meeting.3. Determine how your attendees will be connecting to your meeting.

  • IP Address

  • SIP

  • WebEx

4. Contact the UW- Whitewater TSC Helpdesk via helpdesk@uww.edu with the following information:

  • Meeting details (location, date, time)

  • Participant information (Method of connection, IP address)

5. Contact the individuals that will be attending the meeting to provide them with the Telepresence video conference meeting information provided by the TSC Helpdesk.


The meeting host will be responsible for reserving one of the following Telepresence video conferencing rooms using uww.edu/reserve.  Once the room has been approved, please contact the TSC Helpdesk with the meeting and participant details to continue the Telepresence video conference meeting setup. 

  • Hyer Hall 142

  • Hyer Hall 335

  • McGraw Hall 1

  • Andersen Library 1007


You can connect to a Telepresence video conference hosted by a different UW system college using WebEx? or your Cisco Jabber instant messaging client.

If multiple people from UW-Whitewater will be joining the meeting and you wish to use a Telepresence video conferencing unit room to connect, please do the following:

1. Schedule a Telepresence video conferencing room using uww.edu/reserve for the date and time of your meeting. 

2. Contact the TSC Helpdesk with the Telepresence video conference meeting information - including date, time, and host of the meeting. 


Yes. Use the "Search or call" box on your Cisco Jabber IM client to dial the host's SIP address. Ex: 16083332525@ics.uww.edu


  • WebEx: WebEXcan be used by UW-Whitewater staff and faculty to allow users to connect to video conference meetings with internal or external users from their desk using their computer's microphone, speaker, and video camera. 

  • Jabber Instant Messenger: The Cisco Jabber IM client allows users to video chat with other UW-Whitewater employees also using the Jabber IM client. The Jabber IM client uses the microphone, speaker, and camera connected to each user's computer to video chat.

  • Telepresence Video Conferencing Rooms: Rooms with dedicated Cisco Telepresence video conferencing units that allow for meeting collaboration with other external UW System colleges.


Webex: WebEx can be used by UW-Whitewater students,  faculty or staff to connect to internal and external meeting participants. Each participant uses their own computer to join the video conference. 

Telepresence Video Conferencing Unit (faculty and staff only): Telepresence can be used to create video conference meetings with remote UW System colleges, and other Telepresence-enabled organizations. Telepresence is ideal for online meetings with multiple participants in the same room.   


Users experiencing technical issues should call WebEx 24/7 support directly for help.

Test a WebEx Meeting

Want to make sure WebEx works on your computer? Try a test meeting.

Self-Service Support

Help: https://help.webex.com
WebEx Knowledge Base: https://kb.webex.com
Submit Support Case: https://support.webex.com/support/manage-ticket.html

Contact Technical Support

(Available 24 hours a day, 7 days a week for current customers only.)

Online: https://support.webex.com/support/manage-ticket.html
Phone: U.S. and Canada Toll-Free 1-866-229-3239
International Toll +1 916-636-9000

Note: Please notify the TSC Helpdesk if WebEx is reporting a widespread outage so that we may notify all staff and faculty.