Received for the paper, "Enhancing the value co-creation process: Artificial intelligence and mobile banking service platforms", <i>Journal of Research in Interactive Marketing</i>, 2021.
Best Creative Use of Technology by a Professor Award
April 2022
Whitewater Student Government
Elsevier Highly Cited Research in Journal of Consumer Psychology Award
2017
Elsevier
2016 C.W. Park Outstanding Contribution to the Journal of Consumer Psychology
February 2016
Society for Consumer Psychology
Each year one paper is selected from previous issues of the Journal of Consumer Psychology for its outstanding contribution to the discipline.
2014-2015 Teaching Scholar
August 2014
University of Wisconsin-Whitewater
"The Teaching Scholars Program is a year-long program that provides a group of 10 faculty and academic teaching staff from across campus a structured and collegial environment to explore ideas and issues relevant to excellence in teaching and student learning."
2013-2014 Wisconsin Teaching Fellow
December 2012
University of Wisconsin System
"Wisconsin Teaching Fellows and Scholars are selected for their outstanding teaching from among the University of Wisconsin System faculty and academic staff."
Naiman Teaching Award
August 2008
University of Wisconsin-Madison
This award is presented annually to a Ph.D. student at the University of Wisconsin-Madison who exemplifies excellence in the classroom and vigor in research pursuits.
Consortium Fellow
June 2008
American Marketing Association
Participation in The Sheth Foundation Doctoral Consortium is by invitation only, and each of the invited business schools is asked to nominate one Consortium Fellow.
Future Faculty Partner
April 2006
University of Wisconsin-Madison Teaching Academy
Future Faculty Partners are selected based on their demonstrated commitment to advocacy, scholarship, and professional development of teaching.
This research explores nonverbal mimicry in response to textual paralanguage (TPL). Consumers mimic nonverbals after being exposed to messages containing TPL due to a heightened level of empathy evoked by exposure to TPL. We reveal a cross-modal visualiza...
Nonverbal mimicry of textual paralanguage
Andrea Webb Luangrath and Joann Peck
This research explores nonverbal mimicry in response to textual paralanguage (TPL) in online conversations. We demonstrate that consumers mimic nonverbals after being exposed to messages containing TPL. This occurs due to greater levels of empathy evoked ...
Make your Tweety Bird tweet: Use of textual paralanguage in brand and spokescharacter online communication
Andrea Luangrath, Joann Peck
We explore how the use of textual paralanguage (TPL) on social media affects consumer perceptions of brands. We find varying effects on brand warmth but consistent negative effects on brand competence. We show that the negative effects on competence can b...
GREAT, umm, *eyeroll*: Textual paralanguage and its implications for brand communications
Andrea Webb, Joann Peck
Textual paralanguage and its implications for brand communications in online environments
Andrea Webb, Joann Peck
Influencing behavior for the good of the individual and society through the need for approval
Joann Peck
Personal branding in social media marketing: Engaging students with personally relevant assignments
Laura A. Schoenike
Using social media
Who's afraid of criticism? Fear of negative evaluation and student participation in classroom discussions
The more you think you know, the more you want to touch: Subjective knowledge and haptic exploration
Joann Peck and Andrea Webb
Social Media and Business Growth
Facilitated a roundtable discussion on social media and entrepreneurial marketing
In Search of a Surrogate for Touch: The Effect of Haptic Imagery on Perceived Ownership
Joann Peck and Andrea Webb
That’s Not What I Feel: The Effect of Haptic Imagery and Haptic Interference on Psychological Ownership and Object Valuation
Joann Peck and Andrea Webb
Understanding Conformity in Consumption Contexts: Individual Differences in Need for Approval and the Propensity to Conform
Joann Peck
The Future of Haptic Research
In Search of a Surrogate for Touch: The Effect of Haptic Imagery on Psychological Ownership and Object Valuation
Joann Peck
The Evolution and Persistence of Dominant Roles in Interorganizational Relationships
Enhancing the value co-creation process: Artificial intelligence and mobile banking service platforms
Journal of Research in Interactive Marketing
Journal Article, Academic Journal
Vol. 15 Iss. 1 Pg. 68-85
May 2021
Mobile banking and AI-enabled mobile banking: The differential effects of technological and non-technological factors on digital natives’ perceptions and behavior
Journal of Research in Interactive Marketing
Journal Article, Academic Journal
Vol. 12 Iss. 3 Pg. 328-346
July (3rd Quarter/Summer) 2018
Omni-channel marketing, integrated marketing communications, and consumer engagement: A research agenda
Journal of Research in Interactive Marketing
Journal Article, Academic Journal
Vol. 11 Iss. 2 Pg. 185-197
April (2nd Quarter/Spring) 2017
Textual paralanguage and its implications for marketing communications
Journal of Consumer Psychology
Journal Article, Academic Journal
Vol. 27 Iss. 1 Pg. 98-107
January (1st Quarter/Winter) 2017
Personality traits and repatronage intentions after service failure
Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior
Journal Article, Academic Journal
Vol. 29 Pg. 31-51
December 2016
Social media and consumer engagement: A review and research agenda
Journal of Research in Interactive Marketing
Journal Article, Academic Journal
Vol. 10 Iss. 4 Pg. 268-287
October (4th Quarter/Autumn) 2016
An integrated marketing communications perspective on social media metrics
International Journal of Integrated Marketing Communications
Journal Article, Academic Journal
May 2013
In search of a surrogate for touch: The effect of haptic imagery on perceived ownership
Journal of Consumer Psychology
Journal Article, Academic Journal
Vol. 23 Iss. 2 Pg. 189-196
April (2nd Quarter/Spring) 2013
A sense of things to come: Future research directions in sensory marketing
Routledge Academic
Book, Chapter in Scholarly Book-New
Pg. 361-376
December 2009
The evolution and persistence of dominant roles in interorganizational relationships
Proceedings of the Agent 2007 Conference on Complex Interactions and Social Emergence
Conference Proceeding
Pg. 307-318
2007
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