The Campus Assessment, Response and Evaluation Team, known as the CARE Team, is a group of staff members from various departments who meet regularly to assist students experiencing difficulty and to help ensure the safety of our campus.

We recognize that college is an exciting time, but it can also be both personally and academically challenging. These challenges are often compounded when students are managing additional issues related to their health, wellbeing or family lives.

UW-Whitewater offers a range of services designed to promote student development and success. Despite the availability of these services, many students who are at risk or in crisis are unaware of the support available to them on campus or may be reluctant to access it.

What Does the CARE Team Do?

CARE Team members meet on a regular basis to do the following:

  • Review critical campus incidents
  • Develop intervention strategies to assist students in crisis
  • Develop protocols and proactive ways to address recurring student issues
  • Make recommendations to campus staff or faculty as appropriate

The group places a high priority on balancing individuals' right to privacy with the university's duty to respond to people experiencing difficulty or expressing at-risk behavior. The CARE Team's primary objective is to connect students with the support and resources they need to be healthy and productive members of our campus community. Though our primary focus is assisting students, we do provide assistance for faculty and staff members when needed.

What to report and why:

It's difficult to be mindful of all the things going on around you.  But there are often many outward signs that a student is in distress.  Knowing what to notice, what to do and what to avoid could be the lifeline your student needs to get help.  Additionally, reporting 'odd' behavior that causes you concern may just be one more piece of a larger puzzle that the CARE Team needs to provide that student with additional assistance and support.

Be mindful of a/an:

  • Overly anxious student
  • Demanding student
  • Depress student
  • Suicidal student
  • Severely disoriented or psychotic student
  • Aggressive or potentially violent student

You are also encouraged to contact the team if you are concerned about a student, friend, or colleague for any of the following reasons:

  • Dangerous or disruptive behavior
  • Mental health issues (e.g. anxiety, panic, depression or self injury)
  • Threat or talk of suicide
  • Self-harm
  • Alcohol or drug concerns
  • Medical or health issues
  • Management of loss or grief
  • Assault or sexual assault
  • Detachment from reality
  • Relationship violence
  • Extended class absence or concern that a person is missing

General guidelines for helping students in distress:

What to do:
Reaching out to a student and letting them know you are genuinely concerned about them will have a profound effect on the student.  Acknowledge to the student that you notice they are struggling and that their behaviors have changes.  Let them know you are willing to look at options that could help them, which may include contacting the CARE Team.

Observe - A first important step in assisting a student is to be familiar with the symptoms of distress.  Pay close attention to direct communications, as well as implied or hidden feelings.  Focus on the observable symptoms and how they are impacting the student's life.

Initiate Contact - Don't ignore strange, inappropriate or unusual behavior(s).  Talk to the student in question privately, in a direct and matter-of-fact manner, indicating your observations and concerns.  Be sure to focus on the symptoms that were displayed and express your concern about how they are impacting the student.  Early feedback, intervention and/or referral can prevent more serious problems from developing.

Offer Support Assistance - Your interest, attentive listening and concern may be pivotal in helping a troubled student.  Avoid criticisms or sounding judgmental.  Allow the student time to respond and acknowledge that their perception may be different.  Summarize the essence of what the individual has told you as a way of clarifying the situation.  Validate feelings while also encouraging positive action by helping the student to define the problems and generate coping strategies.

Refer - Know your limits as a helper and only go as far as your expertise and resources allow.  When a student needs more help than you are able or willing to give, a referral is appropriate.  You may refer to the CARE Team, Dean of Students Office, the University Health & Counseling Service, the Center for Students with Disabilities or other campus offices. 

How to report a concern about a student:

  1. Fill out the CARE Team Reporting form.  Reports can be filled out anonymously.
  2. Call 262-472-1533 to speak with the CARE Team Case Manager or the Dean of Students
  3. E-mail

        *  Please note this is NOT an emergency reporting system.  An reports filed may not be accessed for 24 hours or more.

             If you feel your personal safety is threatened or are aware of an immediate campus safety issue do not use the
             reporting methods highlight above.  Call 911

Members of the CARE Team include:

Dean of Students
CARE Team Case Manager
Director of Athletics
Director of Center for Students with Disabilities
Director of University Health and Counseling Services
UHCS Case Manager
Associate Director of University Housing
Chief of Police Services


Hyer Hall 200
Phone: (262) 472-1533
Fax: (262) 472-1275

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Directory Assistance: (262) 472-1234
TSC Helpdesk: (262) 472-4357
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