Service Outages & Maintenance

Unplanned Outages for 2/21/2017

There are no unplanned outages at this time.

Planned Maintenance for 2/21/2017 to 3/7/2017

25Live Maintenance: Feb. 21

Service: uww.edu/reserve (25Live)

Start Time: 2/21/2017 4:30 PM

End Time: 2/21/2017 5:00 PM

Summary:

The campus room reservations system - uww.edu/reserve (25Live) - will be unavailable on February 21, 2017 from 8:00 to 8:30 p.m. due to maintenance. For questions, contact the Help Desk at helpdesk@uww.edu or Ext. 4357. 

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PeopleSoft Upgrade - HRS Outage

Service: PeopleSoft Products

Start Time: 2/22/2017 12:00 PM

End Time: 2/27/2017 5:00 PM

Summary:

The upgrade of HRS from PeopleSoft version 9.0 to version 9.2 will take place over the period of Feb. 22-27. A full outage of HRS is required to make the version upgrade.

HRS will be unavailable beginning at noon on Wednesday, Feb. 22, through Monday, Feb. 27. This will include the HRS services accessed through the My UW System portal, such as online time reporting and approval, absence reporting and approval, electronic earnings statements, tax statements, updates to personal information, as well as Benefits Self Service (see below).

TAM (Talent Acquisition Management) will also be unavailable during the outage period for all users (search and screen committee members and applicants). There is information on the TAM landing page regarding the outage.

Benefits Self Service - Any new employees who are approaching the 30-day deadline for benefit enrollments will need to submit paper applications for the period when Benefits Self Service is not available.

The February "B" biweekly payroll will run at Noon on Wednesday, Feb. 22, rather than the usual Thursday schedule.

Additional communications regarding the upgrade and training will be forthcoming as we get closer to the go live date of Feb. 28. Further information about the outage will be available on the TAM landing page, the UW-Whitewater employment page, as well as sent by campus-wide email notifications.

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Reporting an Outage

Unless a service outage is reported here, all IT services are assumed to be available. If you are experiencing an IT service issue, please contact the TSC Helpdesk at (262) 472-HELP (4357).