Process Automation & System Implementation

Process Automation & System Implementation consultation is available to departments, colleges, and business units. This service includes defining client requirements, writing specifications and designing, developing, testing and integrating enterprise level software such as:

  • WINS 
  • TouchNet
  • ImageNow 
  • Interactive Reporting/Hyperion 
  • Resource25 
  • Interfaces with 3rd Party systems
  • Web Applications

Some examples of Process Automation & System Implementation include HR Change of Status and Online Scholarship Submission.

How to request a project:

How to request support or maintenance:

  • Please contact the TSC Helpdesk with the below information at 262-472-HELP (4357) or via email at

Types of Request

Information to Include

Access to applications

  1. Supervisor’s name. We will need the supervisor to approve the request before you are granted access.
  2. Identify which application you want access to.
  3. Provide a justification for the access

Process related issues

Contact information, application, nature of the issue


Include additional details of your areas of interest 

Below is a list of our current projects:

PeopleTools 8.54  Upgrade

We are currently working on the PeopleTools 8.54 upgrade. It is slated for implementation in August 2016.

25Live - Room Scheduling Software

ICIT is exploring new ways to enhance room reservations.

More Project Information: