Process Automation & System Implementation

Process Automation & System Implementation consultation is available to departments, colleges, and business units. This service includes defining client requirements, writing specifications and designing, developing, testing and integrating enterprise level software such as:

  • WINS 
  • TouchNet
  • ImageNow 
  • Interactive Reporting/Hyperion 
  • Resource25 
  • Interfaces with 3rd Party systems
  • Web Applications

Some examples of Process Automation & System Implementation include HR Change of Status and Online Scholarship Submission.

How to request a project:

How to request support or maintenance:

  • Please contact the TSC Helpdesk with the below information at 262-472-HELP(4357) or via email at helpdesk@uww.edu.

Types of Request

Information to Include

Access to applications

  1. Supervisor’s name. We will need the supervisor to approve the request before you are granted access.
  2. Identify which application you want access to.
  3. Provide a justification for the access

Process related issues

Contact information, application, nature of the issue

Consultation

Include additional details of your areas of interest 

Below is a list of the Spring 2015 projects:

Constituent Relationship Manager (CRM)

Working with the Admissions department to set up a CRM tool to better communicate with and track engagement for prospective students which will result in an increase in applications to the undergraduate program.

Facilities Planning & Review (25Live - Room Scheduling Software)

Implementing a room scheduling process that is widely and consistently used to enforce policy, provide accurate and consistent data for reporting, streamline the room reservation and instructional space scheduling process that meets high priority requirements. 

Campus Mobile

We are currently in the process of implementing WINS mobile solution for students.

More Project Information: