ICIT is committed to providing a secure computing environment for students, faculty and staff. ICIT provides various resources to keep our community secure both on campus and at home:
To report an IT security incident or concern, please contact the TSC Helpdesk at 262-472-HELP(4357) or via email at firstname.lastname@example.org.
To help maintain the highest levels of network security, ICIT employs multiple methods of educating and warning members of the campus community of new and potential threats.
IT Security Training: Security awareness training is available to any UW-Whitewater employee who wishes to learn more about potential IT security threats. If you are interested in receiving IT security training, please email email@example.com.
Malicious Email Warning System: UW-Whitewater utilizes an automated system that scans incoming mails for words, phrases, and file types associated with malicious emails and scams. If something triggers the warning system - such as the phrase "you've won" or "network administrator" - then an automated warning message will be inserted into the email warning the user that the message may be a scam or malicious. The email message will not be modified other than to having the warning inserted, so if you see this warning, watch out!
Phishing Email Awareness Campaigns: While ICIT maintains an anti-spam service that blocks thousands of spam messages each week, however, the tactics being used to disseminate phishing scams and malicious email attachments are becoming increasingly complex, allowing some messages that evade the anti-spam filters. For that reason, ICIT will occasionally perform phishing assessments that involve sending out mock phishing and scam emails to the campus community, similar to those targeting the campus in the past. The intent of this effort is to assess campus vulnerabilities to these types of attacks, and so the campus community can better prepared to spot fraudulent messages. These messages will not be harmful in any way, and if you fall victim to one of these mock phishing messages you will be notified immediately and will be taken through a brief training exercise to help you learn how to identify fraudulent messages.
If you receive a suspicious email - DO NOT OPEN ANY ATTACHMENTS OR REPLY TO THE EMAIL. The best way to combat malicious emails is to report them so they can be blocked from the campus email server and reported to appropriate watchdog agencies.
Using the methods below helps retain forensic information that helps combat phishing and other types of malicious emails. If you are unable report suspicious emails using the methods described below, you can also forward the message to: firstname.lastname@example.org.
For assistance with reporting scam emails, please contact the Help Desk at email@example.com or Ext. HELP (4357).
Security awareness training is a required course for any UW-Whitewater employee. The training can be accessed through D2L:
This training is organized into several topics - General Security Awareness Training contains information that is relevant to all users, including netid and password security, email security, and information about how to stay safe on the web and while using social media. The remaining modules deal with information security issues that are particular to the various types of records that we handle as a campus.
Please review the training materials in the course content and select those that are most relevant to your work or activities on campus. Thank you for taking the time to review these materials and please let us know at firstname.lastname@example.org if you have any suggestions for improving our information security awareness program.
It is very important that all computers on campus be installed, configured, and disposed of in a safe manner. Improper installation, configuration, or disposal of computers can lead to serious security problems and data breaches, some of which may lead to violations of federal or local regulations.
The proper procedures for these activities are handled by the Helpdesk, and can be found at the Technology Support Center Helpdesk under the "Services Offered" section. Also, users can contact the Technology Support Center Helpdesk directly at 472-4357 for computer installation, configuration, and disposal.
Facebook, MySpace, LinkedIn, and other social networking sites make it easy for you to connect with others based on shared personal and/or professional interests. They help you exchange information about yourself via postings, pictures, videos, email, or instant messaging. Depending on how you set up your account, this information can be shared within a small community of friends or broadcast to the world.Socializing online encourages openness, but it also challenges us to think about how we define privacy and what we consider personal. Consider how parents, university officials, future and current employers, or worse, online predators, may interpret your profile. The tips below will help keep you and your information safe.
1. Know how the site works before you join. Social networking sites are each set-up differently and offer a range of options. Some allow you to post to a small group of users, while others allow anyone to view your personal postings. Look at the different features and think about what level of openness you really want. Consider whether setting viewing restrictions can help control who sees your information.
2. Keep personal information to yourself. Your full name, Social Security number, address, phone number, bank or credit card account numbers (and that of others) do not belong on these sites. By posting them, you open yourself up to identity theft or stalkers.
3. Information lasts forever. Only post information you are comfortable with others seeing, including your professors, parents, current or future employers, coworkers, or the police. Even if you change your mind and delete what you posted, the information is still out there. Older versions may exist on someone else's computer and social networking sites can never fully remove these files.
4. Think before you share. Photos, videos, stories, blogs can all be used to form opinions of you or can be shared with others. Before posting, consider who will see these and whether you can share them with a smaller audience. Be considerate when passing on photos of friends - ask whether they would want that information shared.
Storage of your important data on your local (or C:) drive does not protect you from data corruption or loss! In order to protect your important data, use your network drive. Your network drive is backed up regularly and can be recovered in the event of data loss, your local drive, in many cases, cannot. UW-Whitewater provides network storage for all students, faculty and staff.
If you are, or have been using your local drive to store your data, then please copy your important documents and data to your network drive and start using your network drive to store and retrieve this data. More information about your network storage options is available on the File Storage Options page.
If you have any questions about using your network drive, please contact the Technology Support Center Helpdesk at 472-4357.
Use virus protection software & keep it updated.
All computers connected to the campus network must be using up-to-date anti-virus software. McAfee 8 is the current PC antivirus solution on campus and is installed on all UWW provided computers.
Students: McAfee is available from ResNet for students living in the Residence halls. Please visit the ResNet website for more information.
Use an anti-spyware program.
Users should not install software that can compromise their machines.
Use one of the campus-wide solutions to remove spyware include Spybot and Spykiller.
Don't click on links sent to you through e-mail. Instead open your browser and type in the address of the sites that you wish to visit.
Do not send confidential data over unsecured links. Unsecured links start with http and secure links start with https.
Clear your web browser cache and delete your "cookies" after each use of your web browser.