Mobile Device Access

With more than 1,000 access points on campus, you'll always be able to connect your mobile devices to UW-Whitewater WI-FI.  

UW-Whitewater is currently in the process of transitioning to a new wireless network access system to help improve overall efficiency and security. The project is being implemented in phases, based on device type and its operating system. Not all features of the new wireless access system may be available at this time. 

Streamlined Wi-Fi Access

Once the registration process is completed, your mobile devices will retain uninterrupted wireless access for up to two years, even when your Net-ID password changes.

Simplified Guest Access

Campus guests are able to gain temporary access to campus Wi-Fi through a simple self-service process:

  1. While inside the University Center, connect to the network named "UWWGuestAndSetup"
  2. Open the device's web browser and visit any webpage not affiliated with UW-Whitewater
  3. You will be redirected to a setup page, look for the "Don't have an account?" link
  4. Complete the registration process

Manage Your Devices Remotely

You can  manage your registered devices via http://mydevices.uww.edu. Simply log in from any location using your Net-ID to report devices as lost and remove old devices.

Mobile Device Tips

  • Password protect your device
  • Read vendor privacy policies before downloading apps
  • Don't store sensitive data that isn't needed. This includes confidential data in your email account that auto-syncs with your phone
  • Do not auto-login or store passwords on your phone
  • Encrypt your device
  • Try mobile antivirus software or scanning tools
  • Use GPS tracking wisely
  • Be physically aware of your mobile device

When connecting to the campus network, though, please consider how your connection impacts other users. Downloading large files, connecting multiple devices, and using older devices impacts the speed for others.

Mobile Device Access (Email and Wireless)

Users are able to access the UW-Whitewater wireless network and university email from a mobile device. Please review our guides below for more information.

Wireless Connectivity

Email Connectivity

Supported Mobile Devices (UWW Employees Only)

In the event that you lose your mobile device, you can remotely block or delete the information from Outlook Web Access.

Registered users can manage devices through the portal at http://mydevice.uww.edu.

For assistance in performing this operation, please contact the TSC Helpdesk at 262-472-HELP(4357) or via email at helpdesk@uww.edu.

Mobile Device Support

The TSC Helpdesk is there to hardware. The table below outlines what software and devices are support by the TSC Helpdesk.

If you require support for hardware or software that is not listed below, contact your vendor for assistance.

For assistance, please contact the TSC Helpdesk at 262-472-HELP(4357) or via email at helpdesk@uww.edu.

Faculty and staff should contact ICIT for assistance with device acquisition.

University-owned Devices Personal Devices
Device Acquisition
  • iPads
  • Microsoft Surfaces
  • Smartphones
  • Chromebooks
Visit the 4U page for discounted hardware and software
Device Support The Helpdesk will provide support for any University-owned device Please contact you vendor for assistance
Software Support

The Helpdesk cannot provide support for personal devices. Self-service documentation is available for: