Your Net-ID allows you to access most services on campus. Before you can use your Net-ID, you must create a password and provide answers to a set of challenge questions. To begin:

• Log in with the Net-ID you have been assigned and your 7-digit ID number
• If you don't know your Net-ID, use What is my Net-ID?
  
• Once completed, click "Logout" at the top of the screen
• Questions? Contact the ICIT Helpdesk at 262.472.HELP (4357) or via email at helpdesk@uww.edu>

Updating Your Password

• In order to remain compliant with the new UWSA Authentication Policy, the minimum password length for Net-IDs will change from 12 to 14 characters, starting on April 12, 2020.  This update will not have an immediate impact, instead, you will notice the change the next time you are prompted to update your password.
• Your password will expire after a period of time, typically every 180 days. Email notification will be sent to your account 30 days prior to the expiration date. If you wish to change your password before then, you can return to this page to do so.

Challenge Questions / Forgot Password

• Challenge questions are used for password self-service. By answering a set of challenge questions, you'll be able to reset your password should you forget it in the future. Your challenge questions will consist of 3 predetermined questions and may be updated at any time by logging in and selecting "Answer Challenge Questions" from the side menu.

Phone Reset Prompt

1. Call (262) 472-4357.
2. When you hear the menu prompts type: 2, 2, 2, 1.  Enter the verification information requested by the system.  You will be asked to enter your seven-digit ID number, date of birth, and the last four of your Social Security Number.
3. Use your new temporary password to log in to https://password.uww.edu on a computer and not a mobile device.
4. Set a new password, entering the temporary seven-digit password into the "Old Password" entry field.  Enter a new password twice in the ‘new password’ and ‘retype password’ fields.  The password should conform to the standards listed above entry fields.
5. Click "submit". If the password violates standards, an error message will appear at the top of the screen.

Requests that meet an established set of conditions will be granted automatically, and other requests will be routed to the TSC Helpdesk for review and consultation.

To request an increase:

• Simply login to the Identity Apps portal
• Once logged in, choose the "Identity Service Request" option.
• This will bring you to the request Dashboard where you will select "Adjust Quota Limit."  

Email account holders have a spam filtration service called Ironport to help manage junk email. You may adjust 
the spam filtration level to high (blocks the most spam), medium or low.

To adjust your spam filter level:

• Log in to Identity Apps
• Click on "Identity Service Request"
• Under the email section, choose "Ironport spam filtering."

If you have a photo tied to your Net-ID you have the option to adjust who is able to view it. To adjust your photo privacy setting:

• Log in to Identity Apps
• Click on "Identity Service Request"
• Under the privacy section, choose "User Privacy Setting"
• Select "Photo" under the dropdown menu.