First Time Users

First Time Users for Password Management:

  • Your Net-ID allows you to access most services on campus. Before you can use your Net-ID, you must create a password and provide answers to a set of challenge questions. To begin, login with the Net-ID you have been assigned and a default password. If you don't know your Net-ID, use What is my Net-ID?   Your initial password is your 7-digit ID number. Once you have completed this process, be sure to click "Logout" at the top of the screen. Contact the ICIT Helpdesk at 262.472.HELP (4357) or via email at if you have questions or need further assistance. 

Updating Your Password

Changing Your Password:

  • Your password will expire after a period of time, typically every 180 days. Email notification will be sent to your account 30 days prior to the expiration date. If you wish to change your password before then, you can return to this page to do so.

Challenge Questions / Forgot Password:

  • Challenge questions are used for password self-service. By answering a set of challenge questions, you'll be able to reset your password should you forget it in the future. Your challenge questions will consist of 3 predetermined questions and may be updated at any time by logging in and selecting "Answer Challenge Questions" from the side menu.