Parking Services will provide courteous service and reasonable access to parking assets and strive to implement policy, procedure and technologies that improve services and maintain costs.

• We will strive to provide balanced and compassionate resolution to parking issues, we will be courteous in our interactions and we will value partnership.

• Our policies, procedures, and decisions will be designed to ensure parking assets are employed consistently, with a campus-wide focus.

• We will strive to implement technologies, strategies, and methodologies that will increase efficiencies, reduce or minimize consumer impacts, and maximize asset utilization.

Service - Management - Innovation

Parking Services drive thru window hours starting April 27, 2020 will be Monday - Friday 8:00 am to 4:00 pm.  

The self-serve vending kiosk is available for use outside of these hours.  Our lobby remains closed for the safety of staff.   

PARKING REFUNDS

Permits purchased for the year (September – August; annual permits) are eligible for a refund.

---North (brown), South (orange), and Faculty/Staff (blue), Lots 12, 13, 14 (Red) are considered annual permits.

---The permit must be returned to Parking Services by sending in the mail before any refunds are processed.

---Please include student/employee name, student/employee ID and reason for return.  

---------Employees that are nine month contracts are not eligible for a refund

---Permits eligible for refunds must be returned by May 16, 2020

Permits purchased for the school year (September – May) are not eligible for a refund.

---Resident (yellow) and Lot 3 (red) permits are considered school year permits.  

Employees on 3 month furlough should return the parking permit to Parking Services. 

---If utilizing payroll deductions, the deduction will be automatically stopped.  When you return to campus, stop at Parking to pick up your permit and it will be revalidated for use at a prorated price.  

---If permit was paid in full, once permit is returned; you will receive a prorated refund.  When you return to campus, you will need to purchase another staff permit at current, prorated pricing.

Employees working remotely may return their permit to receive a prorated refund but when returning to campus will need to purchase another staff permit at current, prorated pricing. 

---------Employees that are nine month contracts are not eligible for a refund

Any questions, please contact the Parking office.

 NOTE:   Remember once a permit has been returned and refunded; after that date if you are on campus you will be required to purchase the appropriate permit to park on campus.

On campus, after office hours, stop at our kiosk located behind the Visitor Center in the service drive-thru.  This kiosk sells hourly, daily, or weekly parking permits (reference the sign next to kiosk for valid parking lots to use with this permit).   

We also have metered spaces located throughout campus just download the Passport Parking App.   Visit www.passportparking.com for more information.

Current Lot Closures: