Instructional, Communication & Information Technology Submit your own ticket »

Service Outages

Unplanned Outages for 6/26/2022

There are no unplanned outages at this time.

Planned Outages for 6/26/2022 to 7/10/2022

WINS & Nelnet planned outage - regular maintenance

Service: WINS and Student Billing (Nelnet)

Start Time: 6/26/2022 8:00:00 AM

End Time: 6/27/2022 8:00:00 AM

Summary:

WINS and Nelnet planned outage

WINS and Nelnet (student billing) will be unavailable from Sunday, June 26 at 8:00 a.m. until Monday, June 27 at 8:00 a.m. This outage is a regularly scheduled update occurring at this time of year needed to maintain the stability and security of these systems. 

Please plan accordingly; thank you for your patience.

If you have any questions, please contact the Help Desk, (262) 472-4357 or helpdesk@uww.edu.



View Details

WINS and Nelnet planned outage

Service: WINS and Student Billing (Nelnet)

Start Time: 6/30/2022 3:15:00 PM

End Time: 7/1/2022 8:55:00 AM

Summary:

WINS and Nelnet planned outage

WINS and Nelnet will be unavailable starting Thursday, June 30, at 3:15 p.m. until Friday, July 1, at 8:30 a.m.  This is a planned outage to complete fiscal year-end processing for 2021-2022.

Please plan accordingly, and thank you for your patience.

For any questions, please contact the Help Desk, (262) 472-4357 or helpdesk@uww.edu.

View Details

Standard Outage Window

ICIT performs scheduled Windows server updates on the second and third Thursday of the month between 12-5am.  Additional server updates/patches are performed during a weekly maintenance window each Thursday between 5-7am.

If you are experiencing an IT service issue that is not on the outage listing, please contact the Help Desk, (262) 472-4357.