UW-Whitewater uses Cisco Voice over Internet Protocol (VoIP) phones to provide voice communication services on campus. VoIP provides a number of options and features, including unified communications where voicemail is integrated with your email and instant messenger (Jabber). Phone settings, contacts/speed dial settings, and voicemail settings are all accessible via the web.
Per Line | Equipment | |
VoIP Device | $10/mo | $6/mo |
Centrex Device | $20/mo | $.25/mo |
UW-Whitewater offers four VoIP phone models, depending on the necessary functionality. Each phone offers a wide range of capabilities.
7900 Series | 8941/8945 Series | 8961/9951/9971 Series | Conference Series |
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Access your phone settings by going to phone.uww.edu.
Access your voicemail through the web, manage contacts, and voicemail greetings all online! Visit voicemail.uww.edu.
UW-Whitewater offers Cisco Jabber as the campus Instant Messenger service and "softphone" client for employees (including student employees). In addition to instant messaging, Cisco Jabber allows faculty and staff the ability to take and receive phone calls, view call history and manage voicemails. Please see the Instant Messenger (Jabber) page for more information.
7900 Series | 8941/8945 Series | 8961/9951/9971 Series | Conference Series |
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Phone Button Layout |
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Phone Button Layout |
The ICIT Technology Training team offers faculty and staff live, hands-on, training sessions related to Cisco VoIP phones and the Cisco Jabber instant messaging client throughout the year.
Hands-on training sessions are not currently available to students.
Please visit the ICIT - Technology Training section in the Signup Tool to view and register for available classes offered by the ICIT Training and Advancement team.
In addition to scheduled training, the ICIT Training team also offers consulting and custom training for departments and individuals on a variety of campus-supported software. If you or your department are interested in scheduling a software consultation or a group training session, please email your request to training@uww.edu.
Dial, 9, then 1, then the area code and phone number.
Please refer to your phone's Quick Start Guide for steps on how to transfer a call.
Press the iDivert or Divert soft key button on your phone to send a call directly to voicemail.
Press the CFwdALL or Forward All soft key button on your phone, then press your phone's "Messages" button. A message should now appear that all calls are being forwarded to voicemail.
To remove call forwarding, simply press the CFwdALL or Forward Off soft key button to disable. The call forwarding message should now disappear.
Please refer to your phone's Quick Start Guide for steps on how to start a conference call.