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Email - Departmental Account


Departmental Account

Departments may request a departmental email account (e.g. helpdesk@uww.edu, news@uww.edu) for business functions that require communications to be sent or received on behalf of a department or business unit. Departmental email accounts do not take the place of personal accounts and each departmental account must have a designated owner.

Departmental accounts receive 1GB of email storage and will receive a warning when they are within 100MB of their quota limit.

Employees requiring access to departmental accounts can have these accounts configured as additional mailboxes through Microsoft Outlook. Departmental accounts are also accessible via Outlook Web Access (OWA) at post.uww.edu.

To request a departmental email address, contact the TSC Helpdesk at 262-472-HELP(4357) or via email at helpdesk@uww.edu.

Shared Accounts and Delegation

This table provides you with the different types of permissions on how to manage 'full', 'send as', and 'send on-behalf' permissions. Review the following table to better understand the definitions of these permissions:

Full Send as Send on-behalf Result
X Can create email drafts, Send calendar invites, create events, delete emails, read emails, but cannot send emails
X Can send emails - From address of sent message will appear to come from the owners mailbox
X Can send emails - From address of sent message will appear to come on behalf of the owners mailbox

If a user needs access to a shared email, please contact the helpdesk@uww.edu or create a self-service ticket here.

Outlook - How to Delegate a Shared Mailbox (PDF)

Outlook - How to Access a Shared Mailbox as a Delegate (PDF)

Outlook - How to Send from a Shared Mailbox (PDF)

Outlook Web Access - How to Access a Shared Mailbox as an Owner (PDF)

Outlook Web Access - How to Access a Shared Mailbox as a Delegate (PDF)

Outlook Web Access - How to Send from a Shared Mailbox (PDF)

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