Instructional, Communication & Information Technology Submit your own ticket »
Network Connectivity

Network Connectivity (Wired and Wireless)

Wired Connectivity

ICIT Wired Connectivity imageWired connectivity is the standard method of connecting stationary equipment such as desktop computers, printers, etc. to the campus network. Wired connectivity is provided for university-owned equipment in academic and administrative buildings on campus, and in the Innovation Center. Wired connectivity is provided to students in the residence halls through ResNET.

Jack Activation

UW-Whitewater employees can submit a request to activate, deactivate, move, or install a network jack. Contact the Help Desk at 262-472-HELP (4357) or email and provide the following information:

  • Contact name
  • Phone number
  • Email address
  • Type of request (activation, move, or deactivation)
  • Building name and jack number(s). The jack number is noted on the jack in the wall and typically begins with the letter "D". Network jacks typically use the colored jack
  • Each jack must be listed individually

There is no charge to move or deactivate a network jack. There is a $175 charge for a new jack activation. Requested network jacks will be activated within 3-10 business days.

Wireless Connectivity

Wireless Connectivity IconWireless network connectivity is provided for convenience and mobility for laptops and other mobile devices. Wireless network access is available in all of the major academic and administrative areas, as well as outdoor areas on campus. Wireless is intended to augment the wired network and is not intended to replace a wired network connection for stationary equipment.

Wireless networking on campus is funded primarily through Student Technology Fee and focuses on providing general student access. For applications of wireless networking in instructional or administrative settings (classrooms or offices), please contact the Help Desk to initiate a consultation.

Employees will need up-to-date antivirus software to utilize campus network services, including Wi-Fi from a personal computer. 

New Connection

To request a new wired connection, activation of an existing wired connection, to schedule a consultation on the application or use of wireless in your instructional or administrative area, please contact the Help Desk at 262-472-HELP(4357) or via email at

New Network Device

If you have a new device to connect to the wired or wireless network, please submit a request through ServiceNow before purchasing the device.

Connecting to UW-Whitewater Wireless

Faculty, staff and students are able to access the "UWW" wireless network from anywhere on campus.  Take a look below on how best to connect to the network.

Campus-owned Computers

  1. When connected to "UWW" open a web browser. You will be automatically re-directed to a set-up page. (If your browser does not redirect you, go to any webpage not affiliated with UW-Whitewater to be redirected).
  2. Login using your Net-ID and follow the prompts as directed. A file called NetworkSetupAssistant.exe will be downloaded on your computer. Once installed, click Start, then accept the security certificate.
  3. Open a new web browser window, and you will be redirected. If you are not redirected, follow the instructions noted above. Click Start,then choose "This is my first time here."
  4. Follow the link titled Click here to download and install AnyConnect. Once the application is downloaded, open the file to install the AnyConnect application.
  5. Once the installer launches, click the Connect button to complete the process.

For questions or assistance, please contact the Helpdesk at 262-472-HELP (4357) or

Personal Devices

Mobile Devices

Guest Access to UW-Whitewater Wireless Network

(Note: Guest Wi-Fi accounts can only be used to access the campus Wi-Fi network) 

Wi-Fi - Self-Service Access

Campus guests can easily connect to the UW-Whitewater's Wi-Fi network by creating a temporary guest account using the self-service guides below. While inside the University Center, simply follow the steps outlined in the guides and a guest account will be enabled for 12 hours of internet access.

Wi-Fi - Sponsored Accounts

If you are bringing a visitor to campus, you may sponsor a guest account for them by logging into the portal located at and completing the form. If you are organizing a group event that includes a large number of attendees, you may request guest accounts in bulk by submitting a Self-Service Ticket through ServiceNow.  Sponsored guest accounts remain active for up to three days at a time. The guides below will help walk you through the sponsorship process. 

Related Policies & Agreements

Related Services