Administrative Affairs

Operational Excellence & Process Improvement Advisory Team (PIAT)

Welcome to the Change Factory!

Faced with diminishing revenue, the University of Wisconsin-Whitewater community has coalesced around administrative and operational effectiveness as a key tenet of long-term viability. We are leveraging systemwide (2020FWD, Core, and Shared Services and campus-level efforts with a strong commitment from the top: the University is committed to elevating its administrative and academic and research operations to a higher level of operational excellence.  The University is focused on reducing and redirecting funds; streamlining operations to address state funding cuts and the need for commonality in process and systems; implementing operational efficiencies that enhance the quality of services to students, faculty and staff; and building a sustainable financial model to carry the University forward.


The Process Improvement Advisory Team (PIAT) is a collaborative work group focused on process efficiencies and cost containment. We utilize a variety of project management practices to identify process improvement projects and implement continuous, incremental change. These changes can include savings of time and money across a variety of areas. We will address these changes to align with policy, compliance and general best practices.


PIAT meets biweekly (once every two weeks) on Thursday afternoons. We invite you to come share your ideas and perspective

Attendance is flexible and all are encouraged to participate.


Contact the Quality Assurance Improvement Manager, Alexandra Stokes (, if you have any questions or are interested in receiving a calendar invitation to our recurring meetings.

Resources & Project Information

Want to learn more about our process improvement projects and efficiencies?

Interested in getting involved with Budget and Financial Planning?  

Fiscal Impact 

Our goal for FY19/20 is to produce a savings target for our campus of approximately $100,000-$200,000.

Help us reach our goal by:

  • submitting your ideas to the Quality Assurance Improvement Manager at
  • attending PIAT meetings and providing input.
  • spreading the word - we appreciate and value all perspectives.