The online catalog of computers, tablets and accessories has been developed to meet over 90% of the campus computing needs. If you have a specific need for office equipment that is not available in the catalog please request a consultation by emailing firstname.lastname@example.org.
Each campus-owned device comes pre-installed with a suite of tools.
Additional Software products are available for self-installation on Windows and Mac devices.
ICIT is committed to ensuring a secure computing environment and minimizing disruption to campus users' computing experiences through proactive support and maintenance of the end user computing environment
Patch and vulnerability management is a security practice designed to proactively prevent the exploitation of IT vulnerabilities that exist within an organization. ICIT updates browsers 1 business day after a new version is released by deveopers. Workstation operating systems are updated once a month, see more information at Windows Computing Environment Updates and Mac Computing Environment Updates.
ICIT strives to reach an appropriate balance between technology advancement, reliability of the computing environment, and cost containment. Processes have been established to evaluate new operating systems, browser versions, and computer hardware to determine when new versions will be made available and when prior versions will be no longer be supported.
To be compliant with UW System IT Asset Management policies campus owned and leased IT assets, including desktops, laptops and printers are inventoried and relevant information tracked and reported.
When computers are not actively being used ICIT will store them on behalf of the department in designated inventory. A Repurpose to Stock request can be submitted to request ICIT pick-up and store unused computers. ICIT will determine if the device meets the criteria for continued use on the campus network. If the device no longer meets the criteria to be on the campus network, or the department no longer wants the device, a Surplus IT Equipment request can be submitted. ICIT will dispose of the asset.
Computers held by ICIT in departmental inventory can be redeployed to other individuals in the department by submitting a Repurpose to User request. The device will be re-imaged and setup for the new user.