Information Technology Services

UW-Whitewater Supported Resources for Remote Working

I want to...	Tool (with links to instructions)	Quick Tips for Getting Started
Work on files that I usually access from campus on my Network Drives (e.g. G:, H:, T:).	VPN (Cisco AnyConnect)	Get connected BEFORE you need to access files remotely, so you can get support from the Help Desk if you have trouble. If you are accessing network files (G:Drive and T:Drive) from a home device, you will need to map them.
Use my computer to make/receive calls from my work phone number, as well as access my voicemail.	Webex	Webex is installed on all campus-provided computers. Just open and enter your email, then NET-ID and password to get started! View our Webex Messaging page for more information and guides on how to use Webex for calling. Please DO NOT forward your work phone to a cell phone, there is not enough call capacity to handle all campus employees. Instead, download the Webex app to your home computer or mobile device. Review training/documentation resources to familiarize yourself with what you can all do with Webes!
Access my W2, Query Libray, or UWBI.	Virtual Lab (Citrix)	Access your W2, the Query Library, or UWBI through the Internet Explorer App in the Virtual Lab. Simply install the Citrix Reciever to get started. Virtual Lab - Installing Citrix Receiver - Mac (PDF) Virtual Lab- Installing Citrix Receiver - PC (PDF) Check out this Getting Started Guidefor the Virtual Lab.
Collaborate on documents, spreadsheets, and presentations with others.	Google Drive	Talk with your team or colleagues about how you want to use Google Drive for your work. The key is the organization of work into folders and making sure everyone has access to those folders! You might think about creating a Shared Google Drive as a way to share multiple files with a team-use. Quickly learn Google Drive Basics.
Send an instant message to another staff member or a group.	Webex (formerly Webex Teams)	Talk with your team or colleagues about how you want to use Webex for your work. Download it to your computer, tablet, and/or phone to never miss a communication! Check out Get Started with the Webex App!
Hold a meeting online.	Webex Meetings	Before facilitating or attending your first meeting, try a test meeting, and make sure your sound and webcam are in working order. Learn how to schedule a meeting. Use the Webex Meetings desktop application. Check out Cisco Webex Meetings help pages to familiarize yourself with the tool. Did you know that you can share your screen or presentation and use annotation on your content in a Webex Meeting? These tips help participants stay engaged and follow your points. Try this Welcome Template to help manage and set expectations for your audience.