Instructional, Communication & Information Technology Submit your own ticket »
student email banner

Email - Students

Student email accounts are automatically created when a student is accepted to UW-Whitewater. Official university correspondence including billing, course information, and announcements will be sent to the UW-Whitewater email address. Email accounts of students who are not enrolled in classes are deleted automatically after nine months of non-enrollment. Please retrieve any important email messages during that grace period.

Students access email via Outlook Web Access (OWA) at and receive 600MB of email storage. Users will receive a warning when they are within 100MB of their quota limit. 

Email is not for storing or sharing large files. To see alternative options on how to store files visit File Storage.

Data Security

Email should not be used to store or transmit confidential information according to the campus Information Asset Classification Policy without the use of mitigating controls such as data masking (e.g. removing all but the last 4 digits of an ID) or encryption.

UW-Whitewater complies with all legal requests for information, including those requests for email data included as part of a subpoena, e-discovery litigation action or Freedom of Information Act (FOIA) request.

Mobile Device Access

Users may access their University email from mobile devices through ActiveSync. Please review your device manufacturer's instructions for configuring ActiveSync on your mobile device.

In the event that you lose your mobile device, you can remotely lock or delete the information from Outlook Web Access. For assistance in performing this operation, please contact the Help Desk at 262-472-HELP(4357) or via email at

Managing Your Mailbox Size

It is very important to monitor your mailbox size. Every message in your account is counted. Remember to periodically empty your Sent Items, Deleted Items, and Drafts folders. Messages in these folders, as well as your attachments, count against your limit.

Students are given 600 MB of storage and will receive a warning when within 100MB of the quota limit

You can request an email quota increase. Requests that meet an established set of conditions will be granted automatically, and other requests will be routed to the TSC Helpdesk for review and consultation.

NOTE: Email is not a suitable service for storing or sharing large files. If you need to distribute large files, consider an alternative such as sharing the information in Google Docs. To preserve system capacity, the university's mail system may limit the maximum size of an email attachment.

Spam Filtering (Ironport)

Information about Ironport spam filtering.

This service filters incoming messages to remove those that are identified as spam. Messages that have a high probability, but are not certain to be spam are put in quarantine and the user is given a daily report.

Spam can be more than an annoyance - phishing messages seek to trick users into divulging passwords or other sensitive information. UW-Whitewater provides training for users in identifying phishing messages. If you have any concerns about the legitimacy of a message, do not reply. Instead, contact the TSC Helpdesk at 262-472-HELP(4357) or via email at

Recovering Deleted Messages [PDF]

Using Outlook web access (OWA) to access your email [PDF]