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EAP

Employee Assistance Program

As of January 1, 2021, Kepro is the new Employee Assistance Program

The Employee Assistance Program (EAP) vendor has changed from FEI to Kepro effective January 1, 2021. Employees should initiate EAP services through Kepro.

Employees currently receiving counseling services from FEI: Sessions ended on December 31, 2020. FEI has sent each of their counselors a letter regarding the transition to Kepro and how to become a part of Kepro’s network.

  • If the counselor is already a Kepro affiliate, employees may schedule their sessions as usual.
  • If the counselor is not in Kepro's network, the counselor can work with Kepro to become an affiliate so employees may continue their sessions with the same counselor on/after January 1st . If their counselor does not become an affiliate of Kepro or the employee would like to see a different counselor, the employee should call Kepro for assistance.

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Our Employee Assistance Program (EAP) is FREE to UW System employees, their spouses or significant others, and their dependents. The goal of an Employee Assistance Program is to provide employees with a guide to achieving greater work-life balance and overall health and wellbeing. Our EAP, Kepro, offers services in the areas of: work-life balance, financial assistance, legal assistance, child care assistance, mental health counseling, and much more.

Every month, Kepro will be hosting a live webinar. On the second Wednesday of each month from 12:30 – 1:30pm. To register, visit sowi.mylifeexpert.com. To create an account, you will use the code SOWI. That months webinar will be listed on the main page  below  MY BENEFITS. You can also click to view/register for upcoming events there as well.

Webinar Schedule

These services are available 24/7, every day of the year. They are completely confidential and at no cost to you. You do not need to be enrolled in the State Group Health Insurance to use the EAP.”

Phone: 833-539-7285 or 877-334-0489 (TTY)

Login Portal: https://sowi.mylifeexpert.com/ (username: SOWI). Account set-up required to access online resources

Website: http://eap.kepro.com/eap-and-worklife-services/eap-services/