Advising Frequently Asked Questions


Frequently Asked Questions

How can I find my advisor?

You can check on WINS under the AAR - Based on Course Units for the name and e-mail address of your advisor. If you have not been assigned an advisor, contact the appropriate advising or departmental office:

  • Students with fewer than 24 units and Undeclared undergraduates: contact the Academic Advising & Exploration Center
  • Students with 24 or more units who have declared majors in College of Arts & Communications, College of Education and Professional Studies, and College of Letters and Sciences - contact the department of your major.
  • Students with 24 or more units who have a declared major in the College of Business and Economics - contact the CoBE Advisnig and Career Services office

How do I get my advising report?

An up-to-date Academic Advising Report (AAR) is available on WINS for students seeking their first degree. Select the AAR - Based on Course Units tile, then 'AAR'.  It is recommended you click the 'View as PDF' to for a more viewer friendly format. 

You should review this regularly, and always take an updated AAR when you meet with your advisor.

How do I change a major or minor?

Students with fewer than 24 units and undeclared students process major changes at the Academic Advising & Exploration Center.

Students with 24 Units or more (declared majors) should begin the process at the department office of their major and then take the form and  to the department office or advising office of the new major. (Note: the AAEC is the department office for Undeclared students).

When can I register?

The first few weeks of registration are "Priority Registration" in which students are assigned Registration Start times according to their number of earned credits. After Priority Registration is completed, the registration system will remain open to add classes until the end of the fifth day of class.

To find your Priority Registration start time, check WINS in the Classes & Schedules section. (Note: Registration is not limited by the "end" time.)

What is a registration hold?

A registration hold is any restriction that prevents registration. Many students will have a registration hold for advising and must meet with their academic advisor before registering.

However, there are many holds that could prevent registration: financial holds, library holds, holds from Admissions for ACT scores or transfer transcripts.

You should check WINS in your Tasks area to be certain that you have cleared all holds for registration.

What is the "satisfactory/no credit" option

You may choose to take up to 15 credits for S/NC. A grade of "S" indicates a "C" or better in the class. You will receive a grade of "NC" (no credit) if the work is equivalent to a "C-" or lower. In neither case will your grade affect your GPA. You should review the Satisfactory/No Credit policy and consult with an academic advisor before selecting:  

Are there services for Multicultural and Underrepresented Students?

Although various units throughout the campus provide services for these populations, many of the targeted services for these students are offered in the office of Student Diversity, Engagement and Success (SDES). Programs offered within the office "encompass curricular and co-curriculuar experiences that champion student diversity, engagement, educational achievement and success".  Please access the website of SDES at

What happens if I am placed on probation or am academically dismissed?

Students who are on probation or dismissed should review campus policies and deadlines at the Academic Standards website. Questions or appeals should be directed to

Students should also work with their academic advisor to understand ways of improving their academic progress.