Amazon Lockers include accessibility features to accommodate all users, including:
- Voice guidance
- Large, high-contrast text
- The option to always use lower locker compartments (15–48 inches from the ground)
Amazon Lockers at UW-Whitewater
Amazon Lockers provide a free, secure, and convenient way for UW-Whitewater students, faculty, staff, and community to receive eligible Amazon packages. With convenient campus locations, faster delivery on many items, and protection from missed or stolen deliveries, Amazon Lockers make package pickup easy around your schedule.
To have a package delivered to an Amazon Locker, you must select and reserve the locker location during the Amazon checkout process. Please follow the steps below to ensure your package is correctly routed to your desired locker or pickup point.
Important: Amazon Locker packages must be selected through Amazon's pickup location process. Simply typing a locker name into the shipping address field can cause delays, misdeliveries, or returns to Amazon.
For issues related to Amazon Lockers, please contact Amazon Customer Support at 1-844-370-7449.
Please note: The UW-Whitewater Shipping and Mailing Center does not manage or operate the Amazon Lockers on campus.
Locker Locations
Visitor Center
826 West Starin Road
Whitewater, WI 53190
Hours: Located outside and available 24/7
Esker Hall - Lower Level (Prairie Street Market)
420 N. Prairie Street
Whitewater, WI 53190
Hours: Open during Esker Hall hours
Andersen Library
800 W. Main Street
Whitewater, WI 53190
Hours: Open during Andersen Library hours
- Log in to Amazon.com or the Amazon Shopping app.
- Add eligible items to your cart.
- To view eligibility requirements, visit Amazon's Pickup Location Eligibility page.
- Items may be ineligible based on size, price, dimensions, or shipping method.
- If an item is not eligible, the Amazon Locker option will not appear during checkout.
- Select Proceed to Checkout.
- Choose a Pickup Location as your delivery address.
- If your home address is your default shipping address, select Change.
- Under your saved addresses, select Pickup Locations > Find a pickup location nearby.
- If the campus lockers do not appear automatically:
- Enter 53190 as the ZIP code.
- Search again.
- Verify that the recipient's name is entered correctly.
- If the name is incorrect, the recipient may not be able to retrieve the package.
- Complete your order.
You have three days to pick up your package after it is delivered. If the package is not picked up within three days, Amazon will automatically return the item and issue a refund.
- Turn on Location Services and Bluetooth on your smartphone.
- Open your delivery confirmation email and select Start Pickup, or open the Amazon Shopping app and go to Your Orders.
- Make sure you are using the latest version of the Amazon Shopping app.
- Select Track Package.
- Select Start Pickup to connect to the locker.
- Once connected, select Open Locker.
- Remove your package from the opened locker.
Frequently Asked Questions
Yes. You may have a friend, family member, or another person pick up your package. Simply forward them the delivery confirmation email containing the pickup instructions.
You will only be able to select an Amazon Locker that currently has available space. If your preferred locker is full, Amazon will prompt you to choose another pickup location.
Please contact Amazon Customer Service (available 24/7) at 1-877-346-6244.