Student Accounts

UW-Whitewater undergraduate students are required to pay a one-time $100 enrollment deposit. This deposit remains on the student account during enrollment at the university. The deposit will roll forward to the next term as a deposit for that term, and is refundable when the student leaves UW Whitewater. Enrollment deposits should be paid at the time of your registration to attend a Warhawks SOAR session. Questions regarding the Enrollment deposit can be directed to Student Accounts at sfs@uww.edu or 262-472-1373.

Enrollment Deposit Refund

At separation from the University, the student may be entitled to a refund of the $100 enrollment deposit. The deposit must be requested, and the student must have paid all obligations owed to the university. If the deposit is requested, but the student has a balance on his/her account, the refund will be applied to the balance. To request a refund of the deposit, download the Enrollment Deposit Refund Request Form found at http://www.uww.edu/adminaffairs/finance/cashiers-office/forms and submit to Student Accounts. The request will not be processed until approximately 8 weeks after the end of the term to allow for any remaining charges to be processed. The refund will be sent via direct deposit to the bank account in the TouchNet system, or paper check will be mailed to the address on file with the University. The student has one year (12 months after the final day of classes) to request and qualify for the refund. Unclaimed enrollment deposits are deposited into a UW-Whitewater scholarship fund. Questions regarding the Enrollment Deposit refund can be directed to Student Accounts at sfs@uww.edu or 262-472-1373.


A 1.25% finance charge will be added to any past due balance.  This finance charge will be assessed each billing period until the student account is paid current.


Financial Aid payments

Students receiving financial aid are subject to the same payment deadlines as other students. Do not assume your financial aid will be available to pay your university bill on time. Most aid is processed in time, but if you have not submitted your information timely, have not met all qualifications for aid, had to provide more information for verification, or have not accepted or completed follow up tasks required for the aid, your aid may be delayed. You will need to check your WINS account to confirm that aid has processed by the payment due date. Finance charges will still apply to accounts with delayed aid.

Scholarships

Scholarships take up to 10 days to process through the system. These checks should be submitted at least 10 days prior to the payment deadline.

Payments by non-US government third parties

These payments are not credited to your student account until the 3rd party has made the payment to the University. If you have received a letter or payment authorization document from the 3rd party for the University to bill them on your behalf, this must be presented to the Student Accounts Office at least two weeks prior to the start of classes for the applicable term, along with an authorization to release information. Any delay in submitting this document will delay the University's courtesy billing to the 3rd party, and will most likely delay a payment by the 3rd party on your account. Failure of the 3rd party to make a payment toward the student's account will need to be followed up on by the student, as the University takes no responsibility for obtaining this payment. Any changes to the student's class schedule or fees will need to be communicated by the student to the 3rd party.

Finance Charges

A finance charge will be added to any past due balance. This finance charge will be assessed each billing period until the student account is current.


See below details regarding holds that may be on your account:

THESE HOLDS WILL STOP YOU FROM ADDING OR DROPPING COURSES OR RECEIVING YOUR TRANSCRIPTS

ADV - this is an Academic Advising hold - you will need to contact your Academic Advisor to have this hold released.

BIL - a BIL hold indicates you have been sent to a collection agency for a past due balance. You will need to contact Student Accounts to obtain the collection agency information and work with the collection agency to pay off your balance. For information on how to pay your bill visit our website at http://www.uww.edu/adminaffairs/finance/cashiers-office/pay-your-bill

CKR1 - indicates you have had a check returned to our office and will be charged a bank service charge. Please contact our cashiers office with questions at 262-472-1378

EXI - Exit Interview hold - you are required to complete exit interviews for either or both of your Perkins and Direct loans - Instructions can be found on our website http://www.uww.edu/adminaffairs/finance/sfs/exit-counseling

MON - a past due balance will have a MON hold on your account - promptly paying your bill will release the MON hold and allow you access to your account and avoid an additional charges or the risk of being sent to collections. Having a past due balance will also put you at risk of having your classes cancelled. Please contact student accounts at 262-472-1373 with questions. For information on how to pay your bill, visit our website at http://www.uww.edu/adminaffairs/finance/cashiers-office/pay-your-bill

PPY - this hold indicates you have a history of non payment and therefore need to prepay your next term charged prior to registration. The prepayment can either be cash or financial aid, but you must contact the cashiers office in order to have this hold lifted for registration - Cashiers can be reached at 262-472-1378

WRO - Past bad debt write off, balance should  be paid to cashiers office prior to enrollment or release of transcripts. Please contact the Student Accounts office with questions regarding this hold at 262-472-1373.

THESE HOLDS WILL ALLOW YOU TO REGISTER HOWEVER PUT YOU AT RISK OF CLASS CANCELLATION:

NCR -  No credit is extended - student is not eligible for the payment plan due to previous non-payment and must pay each term by the term due date. After 12 months of good standing with the University the Bursar will review accounts and remove holds for students whohave paid their bill timely. When the hold is removed the student becomes eligible for the payment plan. 

TAC - This hold is specific to a term. TAC holds for terms that have passed may be ingonred as they have to affect on the student account. The TAC hold for an upcoming term will stop enrollment until the TAC is electronically signed. Once signed the hold will go away automatically.

This hold will stop you from enrolling in classes for the term to which it relates


Once your financial aid loans have been accepted, you will receive notification that you need to complete a promissory note. An email and letter will be sent to the student; and a letter will be sent to parents for Parent Plus loans. Upon receiving the notification please complete the promissory note using the instructions below.

Promissory Notes:

Student Direct Loan MPN [PDF]
Parent PLUS Loan MPN [PDF]


There are two options for a student to allow a parent, spouse or guardian (or any other person) access to billing information or access to contact Student Accounts with questions regarding their account. "Authorized Users" - allows access to view/pay bills. "Authorization for release of information" - allows specified individuals to contact the student accounts office with questions regarding the students account.

Authorized Users

Authorized users are set up through the billing site. Login to WINS > Student Center > View Bill\Pay Bill - this will launch you into TouchNet (net ID and password are the same as on WINS).  Once logged in, click on the "Authorized Users" tab on the top of the page and follow the prompts. You will simply enter the email address of those you wish to receive notifications.  The user will receive an email with a login and temporary password that they will need to change. After the authorized user is set up, that person will receive future e-Bill notifications when there is a new bill to review. Only the student can reset a users password if it is lost, or forgotten or they get locked out. They need to take the authorized users email address out, save the record, and put the email address back in. This will send a new messge to the authorized user and a new temporary password, which the user can then reset themselves. 

Authorization for release of information

The Federal Education Rights and Privacy Act (FERPA) of 1976, as amended, is a federal law that affords students certain rights and protects their privacy and confidentiality with respect to their educational records.  If you would like to allow specified individuals access to your financial records, complete an Authorization for Release of Information form. This will allow the person authorized to contact Student Accounts to ask questions about your account. This form does not authorize access to receive an E-Bill or access to your the WINS Account.


Students registered for classes with UW-Whitewater have already completed the terms and conditions, which includes the payment plan. All eligible charges not paid by the term due date will automatically be placed on the payment plan (if the student is eligible and does not have a NCR hold). To be eligible a $100 payment is required by the term due date (enrollment deposit meets this requirement). Student's eligible for the payment plan will be assessed an activation fee of 1.875% on the amount owed for eligible charges when the two-month payment plan is activated. The student can pay the eligible charges in two installments:

  • 1st Installment: 28 days after Term Due Date
  • 2nd Installment: 28 days after 1st Installment

Charges eligible for the payment plan include mandatory segregated fees, tuition, meal plans, housing, online MBA course fees and online Business and Economics course charges. Examples of charges that are NOT eligible for the payment plan are course fees, Purple Points, parking permits, weight room fees, health center charges, etc. These charges are due by the due date indicated on the bill.

If a student does not want to participate in the payment plan ALL tuition, housing & meal charges will be due by the term due date even if the charge does not have a due date assigned.

There is no separate agreement completed for the payment plan, it is part of the Terms & Conditions signed by all students before registering for classes. Once signed, the payment plan is automatically activated when there are unpaid eligible charges on the students account. To review the Terms and Conditions for Enrollment, please go to Terms & Conditions below.


We want you to have quick, easy access to your 1098-T for educational tax credits. It is important the University has accurate reporting information on file so you receive the form you need and the IRS receives the correct information. Please check your personal profile information on your Student Center page. If your home address has changed or your SSN/ ITIN is either missing or invalid, look below for instructions:

Is your HOME address up to date? If not, please contact the Registrar's Office 262-472-1570 or email them at registrar@uww.edu

If your Social Security Number (SSN) or the Individual Taxpayer Identification Number (ITIN) on your student account is either missing or invalid, you will not receive your 1098-T. The Internal Revenue Service (IRS) requires all colleges and universities to request SSNs or ITIN's from enrolled students in order to comply with Form 1098-T reporting requirements that pertain to educational tax credits (pursuant to the Taxpayer Relief Act of 1997.) The University of Wisconsin - Whitewater is requesting that you provide us with this information. Please follow the link to the proper form on the Registrar's website.

As required by the Internal Revenue Service (IRS), From 1098-T is mailed by January 31 to all students who had qualified tuition and other related educational expenses billed to them during the previous calendar year. Please follow the link to Frequently Asked Questions for 1098-T

Be sure to continue to check your UW-Whitewater email after graduation as we will continue to send important communications to you.


What is the Terms & Conditions for Enrollment/Credit Agreement?

Students planning to enroll in classes at UW-Whitewater will need to complete the "Terms and Conditions for Enrollment/Credit Agreement" each term. This document contains information for the students about their responsibilities for classes for which they register, payment plan information (fall and spring terms only), and charges on student accounts.

All eligible charges not paid by the term due date, will be placed on the payment plan. To be eligible a $100 payment is required by the term due date (enrollment deposit meets this requirement). An activation fee of 1.875%on the amount owed for eligible charges will be assessed when the two-month payment plan is activated (fall and spring terms only). The student can pay the eligible charges in two installments:

  • 1st Installment: 28 days after Term Due Date
  • 2nd Installment: 28 days after 1st Installment
    • Charges eligible for the payment plan include mandatory segregated fees, tuition, meal plans, housing, online MBA course fees and online Business and Economics course charges, regardless if a due date has been assigned.
    • Examples of charges that are NOT eligible for the payment plan are course fees, Purple Points, parking permits, weight room fees, health center charges, etc. These charges are due by the due date indicated on the bill.

If a student does not want to participate in the payment plan ALL tuition, housing & meal charges will be due by the term due date even if the charge does not have a due date assigned.

The agreement must be completed online before registering for classes. For details on how to complete the agreement, please see Terms & Conditions/Credit Agreement Information. To review the document, please go to Terms of Conditions/Credit Agreement.


For details on understanding how to read your bill please click here - if you need additional information please contact our office.

Student Accounts

262-472-1373 or sfs@uww.edu


Students that register for classes and do not attend will still be responsible for paying those tuition charges if they are past the drop deadline. To find details regarding the terms drop dates go to webpage http://www.uww.edu/registrar/schedule-of-classes choose the appropriate term and then Deadlines - add/drop, withdraw, refund at the top/center of the page.


A student can print their Account Inquiry through WINS by clicking on "Student Center", under finances click "Account Inquiry", and then select "Printer Friendly Version".


The Federal Education Rights and Privacy Act (FERPA) pf 1976, as amended, is a federal law that affords students certain rights and protects their privacy and confidentiality with respect to their educational records. If you would like to give someone access to your financial records, complete an Authorization for Release of Information and submit it to Student Accounts. Note: This form does not give them access to receive an E-Bill or to the WINS Account.



Students who receive funding from financial aid or third parties are subject to the same payment deadlines that apply to all other students. Do not depend on other sources to be available in time to pay for your university bill.

Do not count on your financial aid to pay for a balance on a prior term. All past due balances must be paid in full prior to registration.


What if I receive Federal Title IV Financial Aid (loans and/or grants), what can I expect it to pay?

The Department of Education has implemented federal regulations that authorizes UW-Whitewater to administer Title IV financial aid funds. Title IV funds are financial aid you receive in your financial aid package from UW-Whitewater and include:

Federal Pell Grant
Federal Supplemental Education Opportunity Grant (SEOG)
Federal Perkins Loan
Federal Education Loan Program
Stafford Loan Program - Subsidized and Unsubsidized
Parent PLUS Loan
Federal Work Study Program

Federal regulations stipulate that Title IV financial aid funds cannot be applied to your student account until ten (10) days prior to the first day of classes. Federal regulations further require that the University apply your Title IV financial aid funds to "allowable charges", which are tuition, mandatory segregated fees, course fees, and housing and meal charges contracted with the University. UW-Whitewater allows many departments to assess charges to your student account in order to consolidate billing. Some of these "non-allowable charges" might include parking permits, bookstore charges, health center services, graduation fees, library fines, activation fees, finance charges and other miscellaneous charges. The charges will be your responsibility to pay by the due date on your billing statement, as they would also not be charges eligible for any payment plan. If left unpaid, it could delay any excess aid that may be ready to refund to you. If left unpaid after the due date, it could lead to a past due balance, an assessment of additional finance charges and it would put you at risk of having your classes cancelled for non-payment.


Federal regulations require that the University apply your Title IV financial aid funds to "allowable charges', which are tuition, mandatory segregated fees, course fees, and university housing and meal charges, unless authorized to cover other changes. Authorizing financial aid to pay other charges will expedite the settlement of your student account. Authorization must be received prior to the disbursement of your aid or the Title IV financial aid funds will not pay other charges on your account. Once the authorization is signed, it will continue to be valid for future years unless rescinded.

To authorize payment of other charges, go to your WINS Student Center Page, click on View Student Permissions, click on "TITLEIV_MS", and follow the screens from there. You will get a confirmation you can print out if needed, and your aid should automatically pay charges upon disbursement.

Please note: pay plan activation fees and finance charges cannot be covered by Title IV funds, so students will need to cover these, if applicable, with other funds. If non-federal aid is present on the student's account, it can be used to cover these charges.


Title IV authorizations previously given need to be manually reversed. The form to do this is located at: http://www.uww.edu/adminaffairs/finance/sfs/forms. Once you have completed and signed the form, please deliver to Hyer Hall, Room 110, Student Accounts window, send via email as a .pdf to sfs@uww.edu, or mail to UW-Whitewater, Student Accounts, P.O. Box 88, Whitewater, WI 53190.

Please be aware, you will then be responsible to pay any charges on your student account that are not covered by aid by the applicable due date.


Per federal regulations, the University is required to apply any Title IV financial aid funds to "allowable charges', which are tuition, mandatory segregated fees, course fees, and university housing and meal charges, for the academic year for which the aid is awarded. If there is any excess aid after these charges are paid, a small amount is eligible to be applied to a prior aid year balance.

If your past due balance is in a term in a prior aid year, such as the prior Summer term, up to $200 of excess aid can be used to pay allowable charges in the prior aid year. If the unpaid charge is tuition or tuition-related fees, your refund will be delayed as we apply $200 to the prior year.

If the prior balance is not allowable charges, but you have already authorized the university to pay other student account charges for the current term, the authorization allows the university to use up to $200 of excess aid to pay a balance in a prior aid year term.

If you haven't yet signed the authorization to pay other charges on your student account, click on "TITLEIV_MS" and follow the screens from there. You will get a confirmation you can print out if needed. Student Accounts will receive your authorization and move $200 from your excess aid to pay toward your prior year balance prior to releasing any remaining refund due you. However, pay plan activation fees and finance charges cannot be covered by Title IV aid.


The Department of Education has implemented federal regulations that authorizes UW-Whitewater to administer Title IV financial aid funds. Title IV funds are financial aid you may receive in your financial aid package from UW-Whitewater and include:

Federal Pell Grant
Federal Supplemental Education Opportunity Grant (SEOG)
Federal Perkins Loan
Federal Education Loan Program
Stafford Loan Program-Subsidized and Unsubsidized
Parent PLUS Loan
Federal Work Study Program

Federal regulations require that the University apply your Title IV financial aid funds to "allowable charges", which are tuition, mandatory segregated fees, course fees, and housing and meal charges contracted with the University. Federal Title IV regulations prohibit the use of federal aid to cover administrative charges, such as activation fees from the payment plan, or finance charges.

These charges are your responsibility to pay them by the due date on your billing statement.


NOTICE: Veterans who intend to have the government help with tuition and fees should first see Jan Nordin in the Registrar's Office 262-472-1570. Some of these benefits can be viewed on the Registrar's webpage.

Students who have received a voucher or authorization to have tuition and fees billed to a government agency should submit this and any other required documents to Student Accounts Hyer Hall Room 110 or email to sfs@uww.edu . All documents must be turned in 10 days before the start of the term for which it applies. Questions can be directed to Student Accounts at 262-472-1373.

A credit will be placed on the student account once the invoice has been sent to the government agency. The student should be prepared to pay the remaining balance by the due date indicated on the bill.

If a refund is due, it will be paid to the student. Any overpayments that are owed to the government should be paid by the student to the agency as soon as possible.


All tuition and related fees are due by the first due date of a term, no matter when you registered. If you are eligible for a payment plan, unpaid qualifying charges (tuition and fees, housing and meal plans) will be placed on a payment plan in the Fall or Spring terms so you will have a little more time to pay.  If not eligible for the payment plan, you will be at risk of class cancellation.

A 1.25% finance charge will be assessed on past due balances. This fee will be assessed each billing period until the student's account is current. A hold will be placed on students account that will not allow them to register for classes, receive transcripts etc. until the past due balance is paid in full. In addition, their classes may be at risk of cancellation.

If you have a past due balance when it comes time to register for the next term, you will be prohibited from registering until the past due amount is paid in full or covered by financial aid. This can mean you miss out on your priority registration slot, and perhaps even miss out getting into a course you need.Past due balances are sent to a collection agency, so students should contact Student Accounts 262-472-1373 as soon as possible to talk about alternatives before this happens.


Your classes are at risk of cancellation if:

You have no credit with the University. This can happen if your classes have been previously cancelled, if you have frequent invalid check transactions or if your debt has been certified to an outside collection agency, such as SDC. One notice for payment is sent to you prior to cancellation.
You have a past due balance for a prior term. If you haven't paid the necessary amount to get rid of your past due balance, you have not received financial aid to cover it, or you have not contacted Student Accounts about your intention to pay off the balance in an agreed upon manner, your classes are at risk for cancellation.
Once classes are cancelled, you will receive a no-credit (NCR) hold on your account. The no-credit (NCR) hold means you no longer have credit with the University. As such, you will not be eligible for the payment plan in the Fall or Spring terms. In addition, you will be required to pay the cost of tuition and fee for classes you want to take in advance of being able to register.


You can have an invalid check transaction occur for a few reasons:

Written check was filled out incorrectly - on wrong bank account, invalid signature, dollar amount and written amounts don't match, post-dated check

Written check or electronic check may be invalid because there's not enough funds in the account to cover the transaction (insufficient funds or account closed)

Information for an electronic check may have been filled out incorrectly in TouchNet

For an invalid check transaction, according to WI Stat. 943.24, a student can be fined and required to appear in court for issuing a worthless check (including online transactions). The University will assess a $20 service charge to your student account for any payment returned as unpaid. This is in addition to the charge your bank may assess. Your account will also be returned to the same status as it was before the payment was received, so interest and/ or administrative fees may be charged. In addition, your classes may be at risk of cancellation if the invalid check paid off a balance in order for you to register.

If we receive notice of frequent invalid check activity from your bank, the University may invoke our "cash only" policy. This means you would no longer have access to the TouchNet site for online payments, and you would be required to pay with cash, certified bank check, or money order.

Additionally, frequent invalid transactions will result in a no-credit (NCR) hold on your account. The no-credit (NCR) hold means you no longer have credit with the University. As such, you will not be eligible for the payment plan in the Fall or Spring terms. In addition, you will be required to pay the cost of tuition and fee for classes you want to take in advance of being able to register.


A 1.25% finance charge will be added to any past due balance.  This finance charge will be assessed each billing period until the student account is paid current.


The 1098-T form is informational only and should not be considered as tax advice. The 1098-T form is used by eligible educational institutions to report information about their students to the IRS as required by the Taxpayer Relief Act of 1997. Eligible educational institutions are required to submit the student's name, address, taxpayers identification number (TIN), enrollment status, amounts pertaining to qualified tuition and related expenses, and scholarships and/or grants, taxable or not. Follow the link for frequently asked questions regarding the 1098-T.


In January of each year, the University of Wisconsin System provides secure electronic access for all students who have qualified tuition and other related educational expenses. If the form is not electronically accessed, it is mailed at the end of January.

In January, an email will be sent to your UW-Whitewater email account. The email will be from: 1098@eforms.uwsa.edu. The subject line will be: UW-WHITEWATER MAIN (000311) Tax Document Available. This email is secure and will contain a digital signature form the University of Wisconsin System.

The email will contain a hyperlink to a secure website called http://www.getmydocument.com along with directions for logging into the website. After logging in to the website you will be able to view and print copies of your 1098-T tax form. Even if you are not ready to use the 1098-T form please view and print it. If it is not viewed and/or printed, the form will be mailed by the end of January.


My 1098-T for 2017 doesn't show two semesters of charges even though I attended the whole year - why?

Due to a change in the IRS requirements for 1098Ts to report "payments made", rather than "charges billed", effective with the 2018 1098T (produced in January 2019), the University changed it's reporting method, which affected the 1098T for 2017. The 2017 1098T produced in January 2018 shows all terms "billed" in 2017. Winterim and Spring 2017 were billed in December 2016, so are not shown on the 2017 1098T. Additionally, Winterim and Spring 2018 terms were not billed until January 2018, so they are not reported on the 2017 1098T.

While the 1098T for 2017 will seem incorrect, it correctly reflects the terms billed in 2017. Students and parents using the 1098T for tax reporting purposes, should discuss the appropriate reporting on their tax returns with their tax professional.

Students who desire to identify "payments" on their student account in 2017, should go to the student center page in WINS, and from there, the student inquiry page.