IAM & Systems Automation Engineer - ICIT - 16345
This posting is no longer available.
ATTENTION:
The ICIT department at the University of Wisconsin-Whitewater seeks an IAM & Systems Automation Engineer (SR IS Specialist). This will be a fixed term renewable appointment. To learn more about this type of appointment please see the UW System Administrative Policy 1251: Appointment Terms & Designation of Positions and Chapter 10 of Wisconsin State Statute: UWS10.
JOB DETAILS:
This position works under broad direction of the CTO and is aligned with the objectives and priorities established by overall work unit directives. The occupant of this position is expected to perform advanced IS duties related to the management and support of hardware platforms, systems software (including operating systems) and applications software. These duties include planning and needs assessment, installation, maintenance, problem resolution, security, and system monitoring. The primary emphasis of this position is on development and support of the University’s Identity and Access Management (IAM) infrastructure.
QUALIFICATIONS:
Minimum Qualifications:
- Five years of experience operating in an architect or senior developer role on enterprise-wide development projects
- Technical experience with IAM solutions and components including user provisioning, enterprise single sign-on, federation and web access management.
- Two years of experience with Identity and Access Management suites such as NetIQ or equivalent
- Strong knowledge of one or more scripting or development frameworks such as .Net, PowerShell, Perl, Unix shell scripting, including using these scripting frameworks to interact with system APIs to automate tasks
- Extensive knowledge of Directory Services such as Active Directory and Agile
- Strong knowledge of authentication protocols such as LDAP, SAML and others
- Demonstrated ability to design, specify, install, manage and maintain enterprise Identity Management infrastructure, including integration with enterprise systems such as PeopleSoft
- Experience integrating provisioning and account management functions for a variety of disparate systems including but not limited to database systems, email systems, web application systems, operating system directories and other systems
- Analytical skills with acute attention to details and ability to diagnose problems and develop solutions quickly and completely
- Excellent understanding of the software development life cycle
- Excellent oral and written communication skills, including experience giving technical presentations or training
- Ability to work effectively in a team environment
- Ability to use a systematic approach in solving problems through analysis of problem and evaluation of alternate solutions; use logic, mathematics, or other problem solving tools in data analysis or in generating solutions
- Ability to organize or schedule people or tasks, to develop realistic action plans while being sensitive to time constraints and resource availability
- Ability to work effectively with others and in a diverse culture
- Ability to start and persist with specific courses of action while exhibiting motivation and a sense of urgency; willing to commit to long hours of work and make personal sacrifices in order to reach goals
- Ability to be attentive to all aspects of the environment while working to monitor environment during routine activity
- Ability to withhold actions or speech in the absence of important information; deal with unresolved situations, frequent change, delays, or unexpected events
- Ability to maturely express one’s feelings and opinions in spite of disagreement; accurately communicate to others regardless of their status or position
- Ability to maintain a mature, problem-solving attitude while dealing with interpersonal conflict, hazardous conditions, personal rejections, hostility or time demands
- Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and skills
- Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds
Typical duties of this position include:
- Provide architecture, design, deployment and subject matter expertise with the Identity and Access Management Suite of products
- Provide collaboration and leadership in the technical decisions that must be made to support the functional vision and the overall technical design of the IAM solution
- Ensure the smooth operation of large UW-Whitewater and UW System Identity and Access Management Systems
- Work closely with integrators/developers to make sure business requirements are achieved
- Consult with customers to determine options that will address their needs
- Prepare cost and time estimates on requests for services
- Evaluate and prioritize requests for new services
- Analyze requirements for new/enhanced services
- Maintain existing middleware services
- Develop new middleware services
- Prepare status reports customer and UW-Whitewater management review
- Meet with other staff regarding system interfaces and integration issues
- Participate in R&D activities to bring new middleware technology to campus
- Assess issues and considerations in integrating applications or system services with campus IAM infrastructure. Consider costs and benefits and propose integrations that reduce cost or enhance user service.
- Install, maintain and upgrade the technical components of the campus IAM infrastructure including IAM middleware, drivers and application servers. Review releases for new functionality and recommend, plan and perform upgrades as needed.
- Integrate systems and services with campus IAM infrastructure through application configuration, middleware integration, custom programming or other means. Where necessary, specify and manage vendor deliverables for integration.
- Design, install, configure and maintain IAM workflow engine and related software.
- Establish IAM workflows for key processes including but not limited to account provisioning and deprovisioning, requests for authorization or services and other business functions. Write automated scripts and application interfaces to perform provisioning and deprovisioning activities based on data changes in IAM system.
- Consult with server administrators, application owners and other stakeholders to determine appropriate business rules and implement rules into campus IAM system.
- Evaluate vendor proposals and customer requests for IAM integration with departmental or 3rd party systems for efficient resource usage and consistency with organizational direction. Develop and deploy IAM integrations to meet customer requests.
- Design and develop tests and testing procedures, prepare documentation on test criteria, execute according to plans and document results. Tests are to: establish proof of concept, functionality, and test against negative impacts of introducing new systems and technology into existing infrastructure.
- Document standard practices and system capabilities for other ICIT staff to use in customer consultations.
- Automate routine IAM-related tasks through the use of workflow or scripting.
- Provide tools and interfaces that allow IAM issues to be resolved by front-line support personnel.
- Monitor performance of workflows and self-service components to ensure efficient operation and high availability. Write scripts to collect and interpret data as necessary.
- Prepare and/or deliver presentations on capabilities, recommendations and plans of IAM workflow and self-service infrastructure.
- Prepare and maintain detailed documentation on systems and services including spreadsheets, Visio diagrams and text documents.
- Actively monitor publications and reports from system vendors and advisory services. Respond to alerts and notifications by applying fixes and patches in a timely manner to maintain the integrity of the systems and protect systems and services from security threats.
- Develop and deliver training programs and materials to customers.
- Provide long-term projections, plans and proposals for growth and management of IAM environment.
- Following department and University standards and processes, plan, deploy, configure, maintain and support automation of routine processes for servers and related services, including but not limited to File and Print services, Active Directory, Group Policy, IIS and other common infrastructure services.
- Write scripts as needed to monitor and instrument infrastructure services to gauge performance and capacity and to alert based on capacity or performance concerns. Monitoring should ensure that team is alerted to problem situations before they have a customer impact.
- Automate routine or repetitive tasks through the use of PowerShell, Perl, Unix Shell or other scripting interface. Work with other system administrators to prioritize tasks for automation and design automated workflows.
- Create tools and interfaces that allow routine support functions to be performed by junior admins, support personnel and end users.
- Periodically perform duties during off-hours and on weekends to minimize impact on customers.
- Assist management with the preparation of an annual personal and professional development plan.
- Participate in personal and professional development activities identified to enhance job skills.
- Stay abreast of the changing technologies by reading professional journals, attending workshops/seminars as well as learning from peers and colleagues both internal and external to the university.
Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.
The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.
ORGANIZATION INFORMATION:
The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System (https://www.wisconsin.edu).
Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).
Per UPS Operation Policy: TC1, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.
The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.
For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see http://www.uww.edu/asfr. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.
To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.
SPECIAL NOTES:
UW-Whitewater embraces AAC&U’s LEAP principles (http://www.uww.edu/leap) and emphasizes student, staff and faculty participation in High-Impact Practices (https://www.aacu.org/resources/high-impact-practices). The Office of Research and Sponsored Programs (http://www.uww.edu/orsp) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys (https://www.wisys.org).
CONDITIONS OF APPOINTMENT:
University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Spring 2020. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/
TO ENSURE CONSIDERATION:
Applications received by April 14, 2020 are ensured full consideration and this position will remain open until filled. The most qualified applicants will be invited to participate in the next step of the selection process.
If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1072 or hrstudent@uww.edu.
For questions regarding this position, please contact:
Nicole Cervantes
Office Assistant
262-472-7790
cervantn@uww.edu
TO APPLY:
Only complete application packages will be considered. A complete application includes online submission of the following documents:
- Resume/CV
- Cover Letter/Letter of Interest
- Three Professional/Supervisory References with contact information
Who Are You?
A potential applicant who is NOT currently employed by the University of Wisconsin System, click here and type in the Job ID: UW-Whitewater External Applicants
A current employee of the University of Wisconsin System, click here and type in the Job ID: UW-Whitewater Internal Applicants
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