Academic Advising Director - Academic Advising & Exploration Center - 20703

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The University of Wisconsin-Whitewater seeks a Director of Academic Advising and Success (Academic Advising Director, AE004).


This will be a full-time Limited Appointment serving at the pleasure of the Chancellor. To learn more about this type of appointment please see the UW System Administrative Policy 1251:Appointment Terms & Designation of Positions and the Personnel Rules.




The Director of Academic Advising and Success is a 12-month, full-time position that reports to the Assistant Vice Chancellor for Enrollment and Retention. The individual will work as a team member in a fast-paced environment focused on providing excellent customer service and support to all students across the University. The director is a key leader in promoting and supporting multiple institutional plans, strategies and activities related to academic advising, retention, academic success and graduation. The director will provide leadership, oversight and strategic planning around initiatives aimed at achieving our institutional mission, strategic plan and within the Student Success Framework. 

The director will work collaboratively with colleagues within Academic Affairs and Students Affairs, in order to plan, develop, coordinate and assess various college-wide advising, retention and academic success efforts. Collaboration will be necessary to ensure consistent and effective delivery of high quality and coordinated services to all students. The director will participate in or lead campus committees where academic advising and academic success is an important factor.

The director oversees and provides leadership in guiding the campus-wide academic advising model forward. The director will be responsible for providing leadership and management to the Academic Advising and Exploration Center, as well as providing additional leadership of campus wide advising and student success best practices within our undergraduate programs.  The director will also supervise and/or provide leadership to the Assistant/Associate Director(s), the Coordinator of Academic Standards, and EAB Navigation. The director will be responsible for the departmental budget and will complete all trainings as required for the position.



Minimum Qualifications:


  • Master's degree
  • Five years of experience in an advising center or academic success related area in a comprehensive community college or university
  • Demonstrated ability to effectively supervise and motivate personnel
  • Demonstrated knowledge of the academic advising functions and best practices
  • Demonstrated knowledge of factors and strategies that influence student success 
  • Demonstrated knowledge of the planning, implementation and monitoring of budgets in an educational environment
  • Ability to communicate effectively, both orally and in writing and effectively present information to university administration, public groups, and other interested parties
  • Knowledge of FERPA and other privacy laws and regulations

Desired Characteristics:

  • Previous leadership experience (assistant, associate or director of advising) in the administration of academic advising
  • Demonstrated experience with academic recovery programs and services related to students who were dismissed or suspended from the university
  • Previous use of People Soft student information system
  • Additional experience as an academic advisor

Knowledge, Skills and Abilities:

  • Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
  • Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds




The following examples of duties and responsibilities illustrate the general range of tasks assigned to the position, but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

  1. Provide campus leadership, oversight and strategic planning regarding campus wide aspects of academic advising and success, in collaboration with the undergraduate colleges and the Academic Advising and Exploration Center.  Serve as a resource on how academic advising and student success initiatives can serve as tools for meeting retention and graduation goals.
  2. Evaluate and implement best practices in academic advising and academic success. Collaborate and lead campus partners with the development, implementation, monitoring, and revision of policies and procedures relating to academic advising and academic success. 
  3. Fosters an environment and culture of excellent customer service to all students. 
  4. Engage in and provide leadership around campus initiatives within the Student Success Framework and support the four dimensions of student success throughout all work. 
  5. Work collaboratively with offices, including but not limited to the undergraduate colleges, Registrar, the Bursar, Undergraduate Admissions, First Year Experience, University Marketing and Communications, Financial Aid, Athletics, University Housing, and various offices within Student Affairs. Ensure consistent, responsive and timely delivery of high quality and coordinated academic advising and academic success services to undergraduate students.
  6. Coordinate student and parent programming activities related to academic advising processes including but not limited to Student Orientation, Advising and Registration sessions.
  7. Support initiatives related to student success as outlined within our strategic plan. 
  8. Coordinate advising and academic success training for all professional academic and faculty advisors on the campus.
  9. Participate in and/or lead various committees and groups on campus such as Advising Council, Student Success Committee, Pathway for Success, University Curriculum Committee, Academic Standards, etc.
  10. Provide leadership and support the campus use and operation of EAB Navigate.
  11. Collaborate with Universities of Wisconsin, Office of Enrollment and Student Success to stay informed on system wide initiatives.
  12. Supervise the Academic Standards process which is responsible for students who are reinstated from academic dismissal or on academic probation. 
  13. Participate in professional organizations, conferences and workshops when appropriate.
  14. Manage the AAEC departmental budget.
  15. Complete all trainings and drills as required for the position.
  16. Additional duties as assigned




UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university's 11,000 students at its main and Rock County campuses. The team provides high-impact practices and academic programs - online and in person - from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW has approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university's arts and nationally recognized NCAA Division-III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities - a priority mission since the 1970s.

UW-Whitewater's campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin's Park Place.

Belonging and mattering are central to the university's culture, and UW-Whitewater strives to maintain an environment where individual and collective efforts are valued and celebrated. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.




The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System (https://www.wisconsin.edu).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see Annual Security and Fire Safety Report. If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.




Well-qualified candidates can expect a starting annual salary commensurate with the candidate's education, related experience, and qualifications.


UW System employees receive an excellent benefit package. To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure.




University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization.




Applications received by April 24th, 2024, are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or hrstudent@uww.edu.

For questions regarding this position, please contact:

Melissa Walton






Only complete application packages will be considered. This includes online submission of the following documents:

  • Cover Letter
  • Resume
  • Name and contact information for three professional references

This Job ID is 20703.


Application Links: 

A potential applicant who is NOT currently employed by the University of Wisconsin System, click here:

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